I am stumped. The official MS web site says my all in one, Lexmark X8350, is compatible with 64 bit version of Windows 7. I can get it to print-.HOWEVER, I cannot get it to scan. I have tried multiple installations and even did a clean install-still no cigar.
What happens is it starts to scan, but for some reason it does not transfer the image to any programs-either the Lexmark All In One or Picasa. It just hangs and then crashes.
I know it is NOT the scanner hardware-I connected my wife's laptop that has 32 bit version of Windows 7 and it works like a charm. No problems whatsoever.
I am not sure what to do. I wanted to scan some family photos for a project. Now I cannot get this scanner to work at all. Is there anything I am missing?
One thing to keep in mind is that the old "TWAIN" scanning interface is a 32-bit interface and it no longer works under 64-bit Windows. There's a newer 64-bit version of TWAIN, but it doesn't seem to be widely supported. For example, my 64-bit version of Photoshop CS4 can't scan using TWAIN.
If you're using the scanning software supplied by the manufacturer then you should be OK, but third-party programs may be more problematic.
Windows has it's own "WIA" (Windows Image Acquisition) interface which should work if you have your basic 64-bit scanner drivers installed. You can use the "Windows Fax and Scan" control panel item to scan images that way.