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HP Pavillion ZX5000 System Password reset

Tags:
  • Notebooks
  • Hewlett Packard
  • Laptops
Last response: in Laptop Tech Support
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July 29, 2011 9:16:19 AM

I've just acquired my late Father-In-Law's HP Pavillion ZX5000 Notebook pc and haven't been able to get pass the DOS-looking dialog box asking for system password. I thought it was, by default, the same name as the BIOS maker, Pheonix, but no. Does anyone know what to do in a situation like mine? It's a been really well taken care of and is in pristine condition, hate to just let it go.

Thanks in advance and thank you for "Tom's Hardware" being here for all to utilize, it's on my top ten list of favorite sites!

Jon

More about : pavillion zx5000 system password reset

July 29, 2011 9:57:16 AM

Pull the CMOS battery.
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August 8, 2011 3:49:12 AM

jsc said:
Pull the CMOS battery.


Hey thanks for responding, jsc! I tried to locate the cmos batt but all i found was a smaller than usual, purple jacketed batt that's somehow permanently connected to the mb. is that it and if so, how do i pull it? thanks!
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August 8, 2011 3:51:20 AM

Winnersh said:
Sugggest you Google search:

How to Reset HP Pavilion Password on Notebook Computer


Thanks Winnersh but i did that first, upon realizing that i could not locate the cmos batt.
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