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Two Drivers, 2 problems

Last response: in Windows 7
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May 27, 2010 11:29:50 PM

I have two hard drives in my computer and I got a blue screen the other day, i went to restart and i got a blue screen right after, and so far. i checked the cords and i went to restart again but this time it said Press Ctrl+alt+del to restart. i tried only plugging in one of the hard drives and got this again. then i tried the other hard drive and it loaded windows 7, i went to install but it said no drivers were found, i checked my bios and it doesnt detect it there either. it was set to auto as well. any suggestions will be appreciated (:

More about : drivers problems

a b \ Driver
a b $ Windows 7
May 28, 2010 2:45:36 AM

Hi newcomer and welcome to the Tom's hardware forum.

Remove the RAM, rest the BIOS and try again. Check also in the BIOS in the HD mode that are in IDE and not on RAID.
a b $ Windows 7
May 28, 2010 6:28:57 AM

Right so your saying one of your drives works and loads up windows 7.
But when you plug in the second drive, you get a blue screen and also the drive in question is not found in the bios.
Saint19 is right about setting the drives to IDE mode and making sure Raid is turned off.
If that does not work then it could be a sign the drive in question has gone bye bye.

Also consider that due to a lack of power or Amp`s from the PSU can cause this sort of problem.

May 29, 2010 7:18:53 PM

Hello ryan11,

Sounds like hardware issues, you will need to physically take out the hardware(e.g. sound cards, tv tuner, etc.) just start system with only the bare motherboard, video, ram and hard drive.

Make sure you have the latest drivers, but not beta drivers.

Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support.

John M
Microsoft Windows Client Team

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