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Password woes

hi all! i had a customer come in today who had changed her password recently and when she went to log in today she found that the login name was different than she had before and the password wouldn't work. it's a hp laptop that she bought off display, she's had it for around a year, working fine, is there a way to get in without a boot disc or paying hp to reset it?
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  1. Best answer
    Sorry dude...PW's are naughty naughty territory for these forums.

    Either you gotta reinstall the OS with the boot disk or tell her to enjoy her new paper-weight.
  2. This topic has been closed by Pyree
  3. Best answer selected by Pyree.
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