Trouble adding RAM to Asus laptop

I just bought the ASUS G53SW-XN1 from Newegg.com.

It comes with 6gb of DDR3 ram so I purchased 2x 4gb sticks of G.Skill RAM. I know the laptop has 2 open slots for more RAM, but I've only been able to find one underneath the keyboard. When I add the stick of RAM and turn on the laptop to check if it has been added the screen doesn't turn on and the keyboard doesn't light up. However, when I take it out the laptop returns to normal.


Am I doing something wrong? Anyone know where the other slot is? Here are the links to the RAM and laptop I purchased. Hopefully the latency of the ram isn't screwing it up or something.

http://www.newegg.com/Product/Product.aspx?Item=N82E16834230027

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231295
20 answers Last reply
More about trouble adding asus laptop
  1. Run CPU-z to find what RAM is installed.
    http://www.cpuid.com/softwares/cpu-z.html
    Look under the Memory & SPD tabs for info o each of the slots.
  2. shadowwolf9 said:
    I know the laptop has 2 open slots for more RAM
    How did you figure that out?
  3. I just checked on a couple of memory suppliers sites and the laptop should have 4 slots in total. If you can only fine one empty slot then this would mean the previous RAM confirguration of 3 x 2gb sticks.

    The only reasons I can see for the new ram not to work is either a faulty module or the laptop is not fully compatible with the brand you have chosen.

    I have also checked the ASUS site and they have two models listed on there page - both show the memory configuration as 8 gb (4 x 2gb)....

    http://uk.asus.com/Notebooks/Gaming_Powerhouse/G53SW/#specifications
  4. Im guessing your missing RAM stick slot is hidden under the case assembly.
    This video shows how to work with the case opened up. Asus G53 disassembly video.
  5. Slot 1 and 3 are filled, so two should be open.

    It says the manufacturer is Hyundai Electronics, Max Bandwidth PC3-10700 (667Mhz)

    I mean, this model laptop is quite new, shouldn't the ram I purchased work with it fine? Hopefully I don't have to replace this stock ram to get it to work...
  6. double post
  7. Video capture shows 3 slots in the 'usual' place to go with the one under the keyboard.
    http://img52.imageshack.us/img52/4537/ss552.jpg
    Uploaded with ImageShack.us
  8. Any idea about the screen? And what's the "usual" spot. I've built my own desktops and whatnot, but this is my first laptop.
  9. it doesnt boot with just 1 of the 2 sticks you put in because you are running different modules. You need to take out all the old ones and put only the new ones in.
  10. Ugh. great. So now I have to buy 2 more sticks of RAM and find out where the stock ones are on this sucker.
  11. Did you spot the 3 sticks of RAM in the photo?
  12. Have you checked the .PDF manual that came with the laptop about how to do a RAM upgrade?
  13. I haven't checked online for the user pdf and the disc doesn't seem to come with one. I just read the user manual booklet which doesn't detail it at all.
  14. I haven't checked online for the user pdf and the disc doesn't seem to come with one. I just read the user manual booklet which doesn't detail it at all.
  15. Christ, I have no idea why it is posting multiple times when I only hit the submit button once.
  16. Check and see if they already put a copy of the .PDF manual on the HDD for you.
    Look for an Asus folder or use the Start Menu search bar and search for: manual.
  17. It might be a good idea to try and find an Asus G53SW forum and ask there, or see what other G53SW owners have been doing for upgrades.
  18. WR2 said:
    I know the laptop has 2 open slots for more RAM
    How did you figure that out?
    To be honest, I expected you to tell me you'd found it in the manual and was a subtle hint to see what the manual said about RAM upgrading.
  19. shadowwolf9 said:
    Ugh. great. So now I have to buy 2 more sticks of RAM and find out where the stock ones are on this sucker.



    You dont have to buy new ram, just take out all your old ones and replace them with your new ones. The current two modules you have stock are running in dual channel mode. Take them out and put in your new ones. Done
  20. Yeah, but I went from an 8gb upgrade to a 2gb one. Not that I really even need that much, but still haha
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