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New DVD Drive won't open

Last response: in Windows 7
March 3, 2013 2:45:25 PM

Hello, I recently replaced my dvd/cd drive in my laptop and now no matter what I do it will not open. I was wondering what I can do to fix it. My laptop is a dv6-3012cl running windows 7.

More about : dvd drive open

a b D Laptop
a b $ Windows 7
March 3, 2013 3:14:13 PM

the new one may be too tight

theres a tiny hole that you can put a paper clip or small pin/needle in to manually eject it

does the drive actually show up in windows?
March 3, 2013 6:11:04 PM

yes it shows up in my computer. I have tried the paper clip trick and it still doesn't work.
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a b D Laptop
a b $ Windows 7
March 3, 2013 7:00:48 PM

take it back out the laptop

then try to eject it with the paperclip

if it ejects ok then chances are the bezel/faceplate is a tiny bit too large and its stopping it ejecting
a b D Laptop
a b $ Windows 7
March 3, 2013 8:07:43 PM

some drives are shipped with an shipping paper in the cd-rom try to keep the drive from being damaged in shipping...did you see if your drive had that shipping wedge in the drive??
March 3, 2013 8:56:36 PM

Thanks for all the input i discovered it was a little large so i am getting it taken care of now. Thanks again everyone.