Free acer tech support

When i put a disk in the drive it acts like it is trying to read it for 3 seconds then stops. I go to check to see if it is saying it is working and says it is working properly. I have tried music cds, movies and pc game cd.What can I do know?
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  1. what specifically isn't working about your cd-rom?

    you put a cd in, it spins it up, checks the autorun.inf and that's it. What other problems are you having?

    out of what you described everything is working properly
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