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Dell inspiron mini 1011 won't log in

Last response: in Laptops & Notebooks
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September 28, 2011 1:50:21 PM

my dell inspiron mini 1011, will turn on fine, but once i click on a username to log in, it goes to the background screen, and doesnt go any further, there is nothing on the screen only a the background image, i have no idea what to do from here, please help.
a b D Laptop
September 28, 2011 2:08:46 PM

ctrl+alt+del to start task manager
file>new task (run...)>type in "explorer.exe" without qoutes>ok

I suspect explorer.exe is not started properly.
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