XP Could not start, the following file is missing

I recently installed software that came with a new digital camcorder. While I was playing back the video something happened and the screen locked up.
I have an optical usb mouse which stays lit up and after this the lights went out on it.
I couldnt figure out how to remedy the situation so I hit the reset switch.
Now I get the following: Windows could not start because the following file is missing or corrupt : \WINDOWS\SYSTEM32\CONFIG\SYSTEM
You can attempt to repair this file by starting Windows Setup.
Select 'r' at the first screen to start repair.

I was directed to this link <A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;307545" target="_new">http://support.microsoft.com/default.aspx?scid=kb;en-us;307545</A>

I followed these steps :

Boot to the Recovery Console.
At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line:
md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

Type exit to quit Recovery Console. Your computer will restart.

This is what I got after running this batch file

Now after that didn't fix it I tried to put those files back in there and I get "Access Denied".

Even when I boot from the cd it wont give me the option to select which OS to work on like it did before I ran the batch.

I would greatly appreciate any help.


WinXP Pro
Koolance PC2-C
Enermax EG465P-VE FMA
A7V266-E (1011e)
SBAudigy-->(slot 4)
2 answers Last reply
More about start file missing
  1. you can try reinstalling windows xp over it mayb it automatically fixes the corrupted files, if that doesnt work i would backup important data and format your harddisk and reinstall windows
  2. Hopefully you did much more than you indicated on the screen, your post only showed Part 1 of a 3 Part process. The MS Fix you referenced also assumes that you are running FAT 32, if you are running NTFS you must be logged on as the Admin, or a member of the Admin group, otherwise you will be denied access to the system folders.

    Chuck B
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Configuration System32 Windows XP