Sign in with
Sign up | Sign in
Your question
Solved

Stuck at welcome screen

Last response: in Windows 7
Share
March 9, 2013 7:25:51 PM

Hi, my ASUS laptop is stuck at the welcome screen. It will boot up in safe mode however it will not boot up normally. It is a windows 7 service pack 1. Any suggestions on how to fix this would greatly be appreciated

More about : stuck screen

a b $ Windows 7
March 9, 2013 7:31:10 PM

I would do a startup repair by booting from your Windows 7 install disk. If you don't have one, just download a legit image from DIGITAL RIVER of the same version that you have and burn to DVD.
m
0
l

Best solution

a b $ Windows 7
March 9, 2013 7:39:26 PM

boot into widows safe mode run msconfig turn everything off..and see if you can boot into windows. if not try booting back into safe mode..uninstall all your anti virus it may be damaged.
Share
Related resources
March 9, 2013 7:54:11 PM

what do you mean by turn everything off?
m
0
l
March 9, 2013 7:57:40 PM

Best answer selected by JohnWilliamson.
m
0
l
March 9, 2013 7:59:03 PM

smorizio said:
boot into widows safe mode run msconfig turn everything off..and see if you can boot into windows. if not try booting back into safe mode..uninstall all your anti virus it may be damaged.


your suggestion worked! thank you so much!
m
0
l
!