Dell password locked

[auntyhhelen]

new dell inspiron m501r purchased last month.
Friends daughter has put password on it now we can't access it.

service tag no. JQYL1N1

please help with access code

 

[Emerald]

you will reset the password

http://www.pogostick.net/~pnh/ntpasswd/

 

[auntyhhelen]

its not the windows password but the startup password

 

[Twoboxer]

Call Dell. Its new, and if its the *owner* calling they will help.

 

[auntyhhelen]

was onto them for 90 minutes from spain yesterday downloaded a disk but its not working

 

[Twoboxer]

Sorry, I don't have any further advice to offer.

 

[auntyhhelen]

thanks

 

[linseyloean]

How about Google search:

Dell Password Reset

 

[auntyhhelen]

All serched out!

 

[auntyhhelen]

All sorted now thanks!