MN-700 Is Total Junk - Thank You Microsoft

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Yeah they aren't going to fix it, but you can call the product fullfilment
center and they will issue you a money back guarantee.

"Sid" <sidskiba@telus.net> wrote in message
news:041901c502a1$0bd13f60$a601280a@phx.gbl...
> Well I just do not get it. I have had an MN-700 and use
> an MN-720 adapter. Ever since I bought it I have had to
> reboot the router every time I want to use the wireless
> connection. I updated to latest firmware when I bought
> it. And the problem persists.
>
> I figured, it's a bug but MS cares about it's customers
> they will fix this given some time.
>
> Well here I am months later and no firmware fix. No
> driver or software updates. Lots of the same problem
> posted on the web from other users - and not just a few.
> And like a thief in the night Microsoft is not there to
> fix their problem. Tech support is equally useful. They
> should just not answer the phone - at least I would have
> given up hope a lot sooner. Or at least just say - we do
> not really care now that we have your money.
>
> The problem is the same for everyone so it seems clear
> that Microsoft has no intention of fixing this problem.
>
> We only make mistakes once.

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

My experience has been nothing short of stellar. If there were replicators
to "clone" my unit and send it to you I would.

Matt

On 01/25/2005 8:31 AM, in article 291c01c502fb$4e4ca5a0$a401280a@phx.gbl,
"d_drummonds@yahoo.com" <anonymous@discussions.microsoft.com> wrote:

> what is the number of the product fullfilment center
>
>> -----Original Message-----
>> Yeah they aren't going to fix it, but you can call the
> product fullfilment
>> center and they will issue you a money back guarantee.
>>
>> "Sid" <sidskiba@telus.net> wrote in message
>> news:041901c502a1$0bd13f60$a601280a@phx.gbl...
>>> Well I just do not get it. I have had an MN-700 and use
>>> an MN-720 adapter. Ever since I bought it I have had to
>>> reboot the router every time I want to use the wireless
>>> connection. I updated to latest firmware when I bought
>>> it. And the problem persists.
>>>
>>> I figured, it's a bug but MS cares about it's customers
>>> they will fix this given some time.
>>>
>>> Well here I am months later and no firmware fix. No
>>> driver or software updates. Lots of the same problem
>>> posted on the web from other users - and not just a few.
>>> And like a thief in the night Microsoft is not there to
>>> fix their problem. Tech support is equally useful. They
>>> should just not answer the phone - at least I would have
>>> given up hope a lot sooner. Or at least just say - we do
>>> not really care now that we have your money.
>>>
>>> The problem is the same for everyone so it seems clear
>>> that Microsoft has no intention of fixing this problem.
>>>
>>> We only make mistakes once.
>>
>>
>> .
>>

--

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Please relay the phone number you used to the product fullfillment center.

TIA

TR

"Joseph Wallis" <inteller@hotmail.com> wrote in message
news0qMzcuAFHA.2192@TK2MSFTNGP14.phx.gbl...
> Yeah they aren't going to fix it, but you can call the product fullfilment
> center and they will issue you a money back guarantee.
>
> "Sid" <sidskiba@telus.net> wrote in message
> news:041901c502a1$0bd13f60$a601280a@phx.gbl...
>> Well I just do not get it. I have had an MN-700 and use
>> an MN-720 adapter. Ever since I bought it I have had to
>> reboot the router every time I want to use the wireless
>> connection. I updated to latest firmware when I bought
>> it. And the problem persists.
>>
>> I figured, it's a bug but MS cares about it's customers
>> they will fix this given some time.
>>
>> Well here I am months later and no firmware fix. No
>> driver or software updates. Lots of the same problem
>> posted on the web from other users - and not just a few.
>> And like a thief in the night Microsoft is not there to
>> fix their problem. Tech support is equally useful. They
>> should just not answer the phone - at least I would have
>> given up hope a lot sooner. Or at least just say - we do
>> not really care now that we have your money.
>>
>> The problem is the same for everyone so it seems clear
>> that Microsoft has no intention of fixing this problem.
>>
>> We only make mistakes once.
>
>

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

1 - 800 - 360 - 7561

you will need a proof of purchase. They may ask you for a Microsoft support
case #

"d_drummonds@yahoo.com" <anonymous@discussions.microsoft.com> wrote in
message news:291c01c502fb$4e4ca5a0$a401280a@phx.gbl...
> what is the number of the product fullfilment center
>
>>-----Original Message-----
>>Yeah they aren't going to fix it, but you can call the
> product fullfilment
>>center and they will issue you a money back guarantee.
>>
>>"Sid" <sidskiba@telus.net> wrote in message
>>news:041901c502a1$0bd13f60$a601280a@phx.gbl...
>>> Well I just do not get it. I have had an MN-700 and use
>>> an MN-720 adapter. Ever since I bought it I have had to
>>> reboot the router every time I want to use the wireless
>>> connection. I updated to latest firmware when I bought
>>> it. And the problem persists.
>>>
>>> I figured, it's a bug but MS cares about it's customers
>>> they will fix this given some time.
>>>
>>> Well here I am months later and no firmware fix. No
>>> driver or software updates. Lots of the same problem
>>> posted on the web from other users - and not just a few.
>>> And like a thief in the night Microsoft is not there to
>>> fix their problem. Tech support is equally useful. They
>>> should just not answer the phone - at least I would have
>>> given up hope a lot sooner. Or at least just say - we do
>>> not really care now that we have your money.
>>>
>>> The problem is the same for everyone so it seems clear
>>> that Microsoft has no intention of fixing this problem.
>>>
>>> We only make mistakes once.
>>
>>
>>.
>>