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New computer: how to get to the administrative account on ..

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  • Dell
  • Control Panel
  • Computer
  • Windows XP
  • Computers
Last response: in Computer Brands
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Anonymous
November 21, 2004 8:50:57 PM

Archived from groups: alt.sys.pc-clone.dell (More info?)

My sister in law just bought a Dell computer and following the instructions
on the manual they ended up with 4 accounts on windows XP.
She has called me to help her create her DSL connection over the phone but
somehow when she logs on to any of the users there's no access to the
Control Panel where she would find the Network Connections so we can create
a new connection using the XP wizard.
I have Windows XP but with just one user/administrator. I have never created
a separate user than the administrator account so I am not sure if she
doesn't have access to the Control Panel because she has several accounts or
because it's a Dell customized Start menu and it doesn't give access to the
control panel through the usual Control Panel link....
Can anybody shed some light on this issue? How can she get to the Network
Connections windowso she can add a new connection?

Thanks in advance,

FayeC

More about : computer administrative account

Anonymous
November 21, 2004 9:02:49 PM

Archived from groups: alt.sys.pc-clone.dell (More info?)

"FayeC" <fayec_nospam@cogeco.ca> wrote in message
news:lZ8od.11364$hp3.1542481@read2.cgocable.net...
> My sister in law just bought a Dell computer and following the
> instructions
> on the manual they ended up with 4 accounts on windows XP.
> She has called me to help her create her DSL connection over the phone but
> somehow when she logs on to any of the users there's no access to the
> Control Panel where she would find the Network Connections so we can
> create
> a new connection using the XP wizard.
> I have Windows XP but with just one user/administrator. I have never
> created
> a separate user than the administrator account so I am not sure if she
> doesn't have access to the Control Panel because she has several accounts
> or
> because it's a Dell customized Start menu and it doesn't give access to
> the
> control panel through the usual Control Panel link....
> Can anybody shed some light on this issue? How can she get to the Network
> Connections windowso she can add a new connection?
>

The first account they created should have had Admin privileges.
From the login screen have her press and holt the CTL and ALT keys and while
holding them press [Delete] twice.
This should bring up a loging box with the Admins name in it, try the
password for the first account they created.
Anonymous
November 21, 2004 9:13:41 PM

Archived from groups: alt.sys.pc-clone.dell (More info?)

Oh boy......
So there's no way for her to access the Control Panel from the users'
accounts?
I am new to setting users on a Windows XP platform but she is new to
computers in general.....
Chances are she'll get this computer messed up really fast....
I will get her to try accessing the administrative account and then can she
delete the other users so she doesn't have the same problem again?

Thanks for the prompt answer :) 

FayeC

"PC Medic" <NOT@home.net> wrote in message
news:s89od.15225$D26.492@lakeread03...
>
> "FayeC" <fayec_nospam@cogeco.ca> wrote in message
> news:lZ8od.11364$hp3.1542481@read2.cgocable.net...
> > My sister in law just bought a Dell computer and following the
> > instructions
> > on the manual they ended up with 4 accounts on windows XP.
> > She has called me to help her create her DSL connection over the phone
but
> > somehow when she logs on to any of the users there's no access to the
> > Control Panel where she would find the Network Connections so we can
> > create
> > a new connection using the XP wizard.
> > I have Windows XP but with just one user/administrator. I have never
> > created
> > a separate user than the administrator account so I am not sure if she
> > doesn't have access to the Control Panel because she has several
accounts
> > or
> > because it's a Dell customized Start menu and it doesn't give access to
> > the
> > control panel through the usual Control Panel link....
> > Can anybody shed some light on this issue? How can she get to the
Network
> > Connections windowso she can add a new connection?
> >
>
> The first account they created should have had Admin privileges.
> From the login screen have her press and holt the CTL and ALT keys and
while
> holding them press [Delete] twice.
> This should bring up a loging box with the Admins name in it, try the
> password for the first account they created.
>
>
>
Related resources
Anonymous
November 21, 2004 9:16:07 PM

Archived from groups: alt.sys.pc-clone.dell (More info?)

Oh..I forgot to mention that She logged on to the first account created
while I was on the phone with her and that's when she clicked on Start and
there was no access (visible menu item) to Control Panel like you would have
on a normal installation.

FayeC

"PC Medic" <NOT@home.net> wrote in message
news:s89od.15225$D26.492@lakeread03...
>
> "FayeC" <fayec_nospam@cogeco.ca> wrote in message
> news:lZ8od.11364$hp3.1542481@read2.cgocable.net...
> > My sister in law just bought a Dell computer and following the
> > instructions
> > on the manual they ended up with 4 accounts on windows XP.
> > She has called me to help her create her DSL connection over the phone
but
> > somehow when she logs on to any of the users there's no access to the
> > Control Panel where she would find the Network Connections so we can
> > create
> > a new connection using the XP wizard.
> > I have Windows XP but with just one user/administrator. I have never
> > created
> > a separate user than the administrator account so I am not sure if she
> > doesn't have access to the Control Panel because she has several
accounts
> > or
> > because it's a Dell customized Start menu and it doesn't give access to
> > the
> > control panel through the usual Control Panel link....
> > Can anybody shed some light on this issue? How can she get to the
Network
> > Connections windowso she can add a new connection?
> >
>
> The first account they created should have had Admin privileges.
> From the login screen have her press and holt the CTL and ALT keys and
while
> holding them press [Delete] twice.
> This should bring up a loging box with the Admins name in it, try the
> password for the first account they created.
>
>
>
Anonymous
November 22, 2004 5:04:57 AM

Archived from groups: alt.sys.pc-clone.dell (More info?)

She already messed it up. There is no way she followed the screen prompts
correctly. If so she would have only one account. She may have to do a
system restore to fix it. F11 at boot.

"FayeC" <fayec_nospam@cogeco.ca> wrote in message
news:Fi9od.12778$14.2950@read1.cgocable.net...
> Oh boy......
> So there's no way for her to access the Control Panel from the users'
> accounts?
> I am new to setting users on a Windows XP platform but she is new to
> computers in general.....
> Chances are she'll get this computer messed up really fast....
> I will get her to try accessing the administrative account and then can
> she
> delete the other users so she doesn't have the same problem again?
>
> Thanks for the prompt answer :) 
>
> FayeC
>
> "PC Medic" <NOT@home.net> wrote in message
> news:s89od.15225$D26.492@lakeread03...
>>
>> "FayeC" <fayec_nospam@cogeco.ca> wrote in message
>> news:lZ8od.11364$hp3.1542481@read2.cgocable.net...
>> > My sister in law just bought a Dell computer and following the
>> > instructions
>> > on the manual they ended up with 4 accounts on windows XP.
>> > She has called me to help her create her DSL connection over the phone
> but
>> > somehow when she logs on to any of the users there's no access to the
>> > Control Panel where she would find the Network Connections so we can
>> > create
>> > a new connection using the XP wizard.
>> > I have Windows XP but with just one user/administrator. I have never
>> > created
>> > a separate user than the administrator account so I am not sure if she
>> > doesn't have access to the Control Panel because she has several
> accounts
>> > or
>> > because it's a Dell customized Start menu and it doesn't give access to
>> > the
>> > control panel through the usual Control Panel link....
>> > Can anybody shed some light on this issue? How can she get to the
> Network
>> > Connections windowso she can add a new connection?
>> >
>>
>> The first account they created should have had Admin privileges.
>> From the login screen have her press and holt the CTL and ALT keys and
> while
>> holding them press [Delete] twice.
>> This should bring up a loging box with the Admins name in it, try the
>> password for the first account they created.
>>
>>
>>
>
>
Anonymous
November 22, 2004 6:46:56 PM

Archived from groups: alt.sys.pc-clone.dell (More info?)

If she is using XP home and did not create a password for the Administrator
account, it is just a hidden account and can be accessed by booting to safe
mode (if she is not using the classic logon scheme). When she boots to safe
mode, the administrator account will show up. She can log in to that account
and change the others to accounts with admin priveleges.

"FayeC" <fayec_nospam@cogeco.ca> wrote in message
news:lZ8od.11364$hp3.1542481@read2.cgocable.net...
> My sister in law just bought a Dell computer and following the
> instructions
> on the manual they ended up with 4 accounts on windows XP.
> She has called me to help her create her DSL connection over the phone but
> somehow when she logs on to any of the users there's no access to the
> Control Panel where she would find the Network Connections so we can
> create
> a new connection using the XP wizard.
> I have Windows XP but with just one user/administrator. I have never
> created
> a separate user than the administrator account so I am not sure if she
> doesn't have access to the Control Panel because she has several accounts
> or
> because it's a Dell customized Start menu and it doesn't give access to
> the
> control panel through the usual Control Panel link....
> Can anybody shed some light on this issue? How can she get to the Network
> Connections windowso she can add a new connection?
>
> Thanks in advance,
>
> FayeC
>
>
!