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Anyone had any experience with xoticpc.com?

Hello,
Hey im on the very edge of ordering a Sager NP8170 from exotic pc and i was wondering if you guys could look over the spec below and tell me if you see anything wrong with it. Also has anyone had any experience ordering from exoticpc.com from anywhere outside of the US? I want an estimate of how much i will be paying for shipping for just the laptop rather than the sites rough estimate of anything bellow $220.

Price of my spec is £1001 (price under the assumption postage is £75)

The webpage of the laptop: http://www.xoticpc.com/sager-np8170-clevo-p170hm-p-2971.html

thanks for all replys in advance

p.s. does anyone know what a wire transfer is?

Sager NP8170 / Clevo P170HM

- 17.3" FHD 16:9 "Glare Type" Super Clear Ultra Bright LED Glossy Screen (1920x1080) (SKU - S1R506)
- Standard Dead Pixel Policy
- 2nd Generation Intel® Core™ i7-2670QM, 2.2-3.1GHz, (32nm, 6MB L3 cache) (SKU - S2N224)
- - IC Diamond Thermal Compound - CPU + GPU
- ATI Mobility Radeon™ HD6990 2048MB PCI-Express GDDR5 DX11 $100 OFF (SKU - S3R151)
- No Video Adapter
- 8GB - DDR3 1333MHz Dual Channel Memory (4 SODIMMS)
- Sager Branding
- Standard Finish
- 500GB 7200RPM (Serial-ATA II 300 - 16MB Cache) (SKU - S5R207)
- Combo Dual Layer SuperMulti DVDRW/CDRW Drive
- Smart Li-ion Battery (8-Cell)
- ~Windows 7 Home Premium 64-Bit Installed (64&32-Bit CD Included) w/ Drivers & Utilities CD's + Microsoft Office Starter 2010 - Included with OS Purchase
- LIFETIME Ltd Labor* 1 Year Parts Warranty Lifetime -24/7 DOMESTIC Based- Toll Free Telephone Tech Support (Labor Warranty through Xotic PC)
Includes FREE Shipping Both Ways for Warranty Repairs (SKU - X9R009)
- No Outside of US Shipping Coverage
36 answers Last reply
More about anyone experience xoticpc
  1. Hello djkeenan;

    A wire transfer is a bank-to-bank electronic transfer of funds. Your account to their account.
    Xoticpc.com has been doing business since 1999 and has a very good reputation.

    In the UK check out:
    http://www.pcspecialist.co.uk
    http://www.kobaltcomputers.co.uk/
    http://www.rockdirect.com/
  2. Hello, the specs look fine. I recently got almost the same thing myself. They did their job pretty well, I got the machine in one piece and I'm very happy with it so far.

    I live in US, so I can't give you any estimate on how much it will be. I heard it mentioned that for global shipping they take something like 10% of the total price (so I guess that would be 100 pounds for you) But I cannot tell you for sure. Your best bet email or get on web based chat and talk with them to find out, they have very good support. Or you could try their forums, their staff posts there relatively often plus there's a good number of customers there that might be able to help you out.
  3. Go ahead and chatup the guys @ Xotic. They'll know how much the shipping is going to be and might even be able to give you references to other satisfied customers in the UK (if there are any that agreed to be references).

    Click on the picture and use the Live Chat option.
    http://img408.imageshack.us/img408/8699/ss020.jpg
  4. www.kobaltcomputers.co.uk Looks like Kobalt went out of business a few weeks ago. Too bad.
  5. If the Euro conversion rate is favorable for the £ at the moment it might be worth checking out some of the continental options.
    www.pcw.fr/shop/clevo p170hm
  6. Thanks guys, every post was a goldmine of information ill get right onto xotic pc forums and ask them about postage.

    Thanks explaining wire transfer and checking the spec.

    Just one more small question. I posted the same question (as above) on the "Escapist" forums and was advised by atleast 5 posters to go with a desktop as gaming laptops still dont have enough proper cooling and overheat after a few hours of gameplay. Is this true or can i trust a brand like sager?

    Dan
  7. The #1 to get a desktop is that for the same cost you get a lot more gaming power.
    I know a "Radeon HD 6990M" sounds like a very powerful graphics card (and it is, for a laptop) but compared to a desktop card it's about on par with a Radeon HD 6850.
    You can pick up one of those for under $150 these days. And you could upgrade it in 2 years.

    Overheating? Not so much if you keep the laptop on a hard flat surface and keep the cooling system clean. And own a laptop "designed" to be good at gaming.
    Slapping a bigger graphics card into a budget laptop with a wimpy cooling system is going to run the rist of overheating.
    Sager (Clevo) NP8150/NP8170: Temperatures and Cooling
    Big beefy cooling system = happy gamer.
  8. Thats alot of heatsink :D. Is it possible to throw another 6990m in there at a later date? and if so where would I get a mobile graphics card from (i know mxm and ebay might sell them but anywhere else?)

    Also pcspecialist.co.uk was a great site. I found a vortex (with a smaller screen) thats on par with the pricing of Sager i was looking at from xotic pc. Know any more great sites WR2?

    Hope you mind me picking your brain like this but this info is gold!. Thanks again for all the help :sol:
  9. It's also a dual fan/dual heatsink model. Lot of general purpose 'gaming' laptops have a single fan and shared heatsink servicing both the CPU and GPU. 15" models might have different arrangements.
    Shared fan and heatsink - Dell XPS 15z

    CFX 6990M? Not with that model of chassis. You'd be looking for a system with an even beefier cooling system and larger chassis.
  10. Ah that clears that up. Do not want a shared cooling system :D

    I have another question about shipping from xotic pc in america to me in the UK. The website mentions something about calculating tax for my own country so does that mean when the laptop arrives in the uk i will be charged an extra 20% Value Added Tax?
  11. Yes you would. All goods imported into the UK from outside the EU must be declared to HM Revenue & Customs and in most cases, are subject to Customs duty & VAT. This includes goods bought over the Internet.
    Luckily there is no import duty for computers or laptops (at least last time I checked).
  12. With tax then i cant afford a Sager :( . Know any other uk laptop sites like pcspecialist.co.uk that i can visit and prce compare?
  13. Sorry; not that familiar with the UK sites.
    As far as I know pcspecialist.co.uk is about the best choice anyway.
    www.kobaltcomputers.co.uk would have been another good choice but it seems they went out of business recently.
  14. djkeenan said:
    With tax then i cant afford a Sager
    Don't you mean you can't afford a Sager with a 6990M?
  15. No because im paying near enough £1200 (including tax) with or without it because of the $100 discount you get for spending over $1500. Complicated i know :??: FYI my budget is £1100 at the very max!

    Maybe i should get a laptop with a low level graphics card like a gt 560m and upgrade that at a later date.

    Any websites where i can buy laptop parts or custom laptop cases (im not afraid to build my own as im quite experienced) please show me the links.

    thanks for help :)
  16. I actually have no idea where you'd get a retail chassis and GPU.
    Suppose you could try buying retail barebones Sager/Clevo chassis and buy RAM/HDD/CPU/GPU at retail.
    I'm thinking you'd end up paying more than buying from PCSpecialist.
    And run the risk of a build failure. Look at the inside of the chassis above.
    A LOT different from building a desktop system.
  17. Neither eBay or Amazon.uk turned up any options for:
    clevo p170hm barebone
    barebone clevo p170hm
  18. Well i was thinking this:

    case http://www.excaliberpc.com/609355/msi-ms-1761-id1-17.3-gaming-barebone.html which would come to about £750 including taxes

    then an i7 off ebay for £100

    I have a laptop HD lieing around at home

    Then ram is less than a £5 for 2 sticks of 2gb 1333mhz from ebay

    Total price about £900

    Its a shame it dosnt have the steelseries keyboard or a better graphics card (really wannted a 6990m :()
  19. Got link for the eBay i7?
    What size is that HD? And how much for the OS?
  20. another case

    http://www.xoticpc.com/msi-16f2-barebone-laptop-p-3080.html not sure if its better or worse

    The HD is 320gb with 7200rpm not sure of cache

    The OS im gonna try and get from my uni with student discount

    The i7 i havnt looked for yet but a quick browse and i guessed £100 for a 2ghz one. Which i think is all you need with any game today.
  21. djkeenan said:
    The HD is 320gb with 7200rpm not sure of cache
    Size, not capacity. 2.5" or 3.5"?
  22. 2.5" ofcourse lol :D

    But good work checking that :)

    Ive taken a few acer aspires apart and replaced the mobos (bit of a nightmare) and one i couldnt repair so ive still got the bits including the 320gb HD :)

    also another great site i found

    http://www.rkcomputer.net/rkcnotebooks/
  23. Why buy from a US distributor when there are (at least were) many Clevo resellers in your neck of the woods ....scroll down the distributor list here

    http://forum.notebookreview.com/sager-clevo/91510-clevo-guide-v2-0-faq-reseller-info.html
  24. Wow thats an awesome list. Im gonna get sumin to eat then im gonna read through that.

    thank you
  25. JackNaylorPE said:
    Why buy from a US distributor when there are (at least were) many Clevo resellers in your neck of the woods ....scroll down the distributor list here

    http://forum.notebookreview.com/sager-clevo/91510-clevo-guide-v2-0-faq-reseller-info.html


    Ok all the uk companys are either of business or dont seem to sell sager anymore (except rock)
  26. How do Rock prices compare to PC Specialist?
  27. £1300 for a laptop thats nowhere near the spec i want :(
  28. Just found this little beauty for $1150 shipped to uk.

    http://rjtech.com/shop/index.php?dispatch=products.view&product_id=30028

    Its a barebones but you can choose the graphics card it ships with. How awesomes that!

    thing is im not sure where or how im suppose to pay the VAT...
  29. If i add a 2.2ghz i7 to this for £150

    Plus an OS for £60

    Then i add ram for £5 (4gb)

    Thats £215 plus the £717 for the case i have far more powerful laptop than the one i was looking at earlier for only £32 more. £932 for the lot :)

    The beauty is (im hopeing) i wont have to pay tax on the laptop case as its just a shell and not a fully assembled laptop!
  30. Right guys ive been reading up on VAT and apparently anything over the value of £18 is taxed %20 of its value unless its food. So i think im gonna have to bight the bullet and buy a vortex 2 http://www.pcspecialist.co.uk/notebooks/vortexII-17/

    Anyone know anything about the vortex brand?
  31. that vortex looks like W150/170 clevo case
  32. Ok guys this is great. Were making progress because im pretty sure the Vortex II 17 is a clevo np170hm which is just what i wanted :D. SO i think i might buy this laptop. Can i just ask a couple questions about the upgrade options?

    1. Is it worth spending an extra £89 upgrading the i7 cpu from 2.2ghz to 2.4ghz. Will a 2.2ghz hold back my graphics card potential? Keep in mind i do like to play RTS like company of heroes.

    2. Should i opt to not have a DVD drive and install my own from home that i got from an old acer aspire laptop? I would save a little cash if i could use my own. Do you know if laptop dvd drives are a universal size?

    3. Is it worth upgrading the standard thermal paste to arctic silver for £9? Does thermal paste really make any difference with regards to laptops?

    4. Whats the point of buying a year long "no dead pixel gurantee" if the laptop come with a warrany? Also are laptops with HD prone to dead pixels?

    5. is a 17" screen worth the extra £70? I mean im sure a 17" laptop cools better than the 15" version because of its size but a 15" is a little bit cheaper...

    Sorry the intro and questions seem rushed out. I wrote a long intro thanking you guys for your help but firefox crashed and i lost the stuff i typed, my current laptop is rubbish (its chrager is held together with an alastic band :kaola: )
  33. sorry to burst your bubble but that thing doesn't look like p170, it's more likely a W170 (see here)

    1. probably not it'd be more reasonable if you listed which model you upgrading from and to
    2. don't know, I think they are all the same but not sure 100% maybe wr2 knows
    4. dead pixel covers your screen developing problems, basically if you get dead pixels they will replace the screen for you for free. general warranty doesn't cover that
    5. it's a matter of preference, there's really only screen real estate of difference
  34. 1. Not worth it IMO.
    2. Compare to the cost of a new ODD you can install your self.
    3. Yes.
    4. Cost? What is the 'standard' no charge dead pixel standard? A few dead or bright dot pixels will not trigger a replacement under a standard warranty.
    5. Are you still talking 1920x1080 for both? Your choice then.
  35. Nope Vortex II 17 is a P170HM. See the finger print scanner. Anyway, to summarise the answers as ive interpreted them:

    1. processor speed makes little difference if the technology is as far a ahead as the i7 core (for current gen games)
    2. Laptop DVD drives all come in a standard set size so i should use the spare dvd drive i have at home
    3. arctic silver is good but just realised i have diamond so if the card is running hot ill replace the standard thermal paste with the diamond paste.
    4. still not sure of the likelihood of getting dead pixels and a years warrants is £30 so thats a good deal?
    5. im gonna go 17" for the full experience:)
  36. I received an Alienware 17 from Xotic PC (their order #104449) that did not work. The screen was completely black. After an extensive run-around I was referred to Alienware for repairs (because they would send a technician to my home and it would be much faster for me). When I returned the computer to Alienware (Dell) via an RMA, I was then told it contained 3rd party components that voided the warranty. They refused to repair the system.

    I now have 22 pages of documentation of the farce that resulted from my order of a system from Xotic PC. I've now cancelled the order.
    * If you feel you must work with this company, don't take the bait and use the 3% discount for cash payment. My credit card company's dispute resolution process was the only leverage I had. That and sharing the truth about Xotic PC through this type of forum.
    * If you must buy from Xotic PC, please be aware that their warranty isn't really THEIR warranty. The COO of Xotic PC told me (via e-mail, so I have documentation) that they don't sell warranties, those are just the warranties of the original manufacturer. That means that if the manufacturer even agrees to work on the "3rd party" system, the only components they will replace/repair are the original manufacturer's parts. That is, Xotic PC doesn't warrant the very components you are going to them to get -- all the "upgrades".

    Be very careful if you order from Xotic PC. And document EVERYTHING. Hopefully you'll get lucky. But be forewarned: They will tell you whatever they feel they need to in order to get you to agree to what they want. I was told my system had a compatibility issue that sometimes surfaced “later”; then the Service Manager told me he knew of no such compatibility issue. Then I was told that the first service person was telling me there was a compatibility issue in order to “steer me” toward the stock (Dell) screen. The “upgraded” screen was the primary reason for ordering from Xotic PC.

    You get the picture – be a strong skeptic when dealing with this organization.
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