What are the possible culprits to these symptoms?

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bttf

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Nov 15, 2011
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Hello,

I've got a friend's HP Pavilion DV4 laptop he needs fixing, and I am looking for some help on figuring out what the possible problems could be that are leading to these problems.

When I start the computer, it goes to a blank screen randomly. Rarely does it ever make it to the desktop screen; usually blanks out during the "Starting Windows" screen, although it also blanks out right after I turn it on, and everywhere in between.

It's not the LCD screen giving out; I've tested that thoroughly. It is also not a overheating issue, as I have already cleaned out all the dust in the fans/heatsinks. Furthermore, at times when I WAS able to get to the desktop (and for some odd miraculous reason it did not crash for hours), I did 30 minute long CPU and GFX stress tests, to which the computer DID NOT crash..

So what exactly are my possibilities? I am thinking it is either the power supply, the hard drive, or the memory. There are two sticks of RAM in the computer; I took one out, booted it and ended up with the same problem. I switched the one stick with the other and got the same results. I also tried running memtest, but halfway through the test the computer would go to the blank screen.

What are your thoughts/opinions? Thanks in advance.
 

HugoStiglitz

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sounds more like a software issue to me.

but to be sure run the manufactures Hard drive test to ensure you don’t have any bad sectors.

then it might be reinstall windows time.
 

bttf

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Nov 15, 2011
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Well, I just now swapped out the HD in the laptop with an HD from a working laptop I have and it is doing the same problems... I have windows XP/Ubuntu on this new HD and the same problem is occuring.

So not only is it NOT a software problem, but its not an hard drive problem either... Thank for the help though
 
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