VersaMail on Treo 650

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MindTrix wrote:
> Hi everyone
>
> Need some help on my Treo 650
>
> My versaMail keeps crashing my Treo when I attempt to run it. Suspect
> that a corrupt mail data is crashing it. How do I delete the program
> and re-install it ? Please advise

Hello MindTrix,

This is Kevin from palmOne. Do you have a Sprint branded Treo by
chance? There is an update, for Sprint Treo 650 phones only, at
http://www.palmone.com/us/support/downloads/treo650upda...

If this is not the case, there is also an article at the palmOne
Knowledge Library that explains in detail how to correct this issue:
"VersaMail crashes or resets Treo 650"
http://www.palmone.com/cgi-bin/cso_kbURL.cgi?ID=36541

Hope that helps.

Sincerely
Kevin

- - - - - - - - - - - - -
Kevin Michaels
kevin.michaels@palmOne.com
- - - - - - - - - - - - -
Check out what's new at
http://www.palmone.com/

Archived from groups: comp.sys.palmtops.pilot (More info?)

On Thu, 9 Jun 2005 13:21:15 -0300, MindTrix wrote:

> Hi everyone
> Need some help on my Treo 650
> My versaMail keeps crashing my Treo when I attempt to run it. Suspect
> that a corrupt mail data is crashing it. How do I delete the program
> and re-install it ? Please advise

You can try to guess which files are by Versamail and delete from file
manager such as FileZ. Or, you can download trial version of Uninstall
Manager and uninstall only databases of Versamail, which should, IIRC,
make Versamail nude as just born.  

You can offcourse uninstall whole application including database files
using Uninstall Manager, but probably you don't need to do that.


--
Vedran Krivokuca [mANiaC] :: Visor Neo > m500 > m515 > T|E > T|T3

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On Thu, 9 Jun 2005, at 13:21:15 [GMT -0300] (02:21:15 Friday, 10 June 2005
where I live) "MindTrix" wrote:

> My versaMail keeps crashing my Treo when I attempt to run it. Suspect
> that a corrupt mail data is crashing it. How do I delete the program
> and re-install it ? Please advise

I had a similar problem.

IIRC there is an FAQ on the Palm site re this.

--
Deja Moo: The feeling that you have heard this bull before.

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On 9 Jun 2005, at 13:02:30 [GMT -0700] (06:02:30 Friday, 10 June 2005 where
I live) "kevin.michaels@palmone.com" wrote:

> This is Kevin from palmOne.

Hi Kevin,

Any idea when a firmware upgrade for the GSM unlocked Treo 650 will be
released?

I have identified a few firmware issues and reported them to Palm in
Australia, and they said that they would be followed up, after confirming
same. (I think this was actually handled by your offices in Philippines?)

This was just after the general release in Australia some months ago now.

Minor issues, but annoying!

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Out of my mind. Back in five minutes!

Archived from groups: comp.sys.palmtops.pilot (More info?)

Sorry, John, I've no knowledge of a new upgrade as yet, but am
certain palmOne is working hard to address specific issues in new
firmware releases. My best suggestion is to keep an eye on the palmOne
Treo 650 GSM page at
http://www.palmone.com/us/support/treo/treo650gsm/.

Sincerely
Kevin

- - - - - - - - - - - - -
Kevin Michaels
kevin.michaels@palmOne.com
- - - - - - - - - - - - -
Check out what's new at
http://www.palmone.com/

Archived from groups: comp.sys.palmtops.pilot (More info?)

On 13 Jun 2005, at 16:32:58 [GMT -0700] (09:32:58 Tuesday, 14 June 2005
where I live) "kevin.michaels@palmone.com" wrote:

> Sorry, John, I've no knowledge of a new upgrade as yet, but am
> certain palmOne is working hard to address specific issues in new
> firmware releases.

Thanks for the reply Kevin.

Very rare to see support staff on such a forum as this; I am sure most of
us appreciate this.

--
Don't sweat petty things, or pet sweaty things.