Laptop help online

I have no idea what's causing it, but my Hp laptop will not play sound from websites. (Facebook, youtube, etc.) but it will play all other music and sounds. Please help me fix it!
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  1. If you are on Windows 7, Check to see if your browser is muted.

    Right click your speaker icon
    Select Open Volume Mixer
    Check to see if your browser is muted(click the mute icon to mute/unmute).

    Note: some browsers have a plugin helper, so look to see if anything is muted in there, scroll over if needed

    A muted Firefox
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