Family Service Isn't Available Error

I am trying to set the windows 7 family service up on my young sisters computer. I keep getting this error message though. I tried it on another computer but still no luck. Looked in the event viewer and only thing I saw is this error.
"Failed to download Family Safety user settings. Error Code: 8004B1FA"

Any help is appreciated. The faster I can fix it the sooner I can give her new computer. Thank you.
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More about family service error
  1. try downloading it again, look in the user accounts and see if there is family safety, or something like that
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