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A7V333 nightmare, all help pls wanted - advice pls

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May 19, 2003 12:59:22 AM

Ok, here is the long of it, forgive me but I am trying to cover all bases.
I built, with the assistance of a good friend who is very experienced in the building of PCs a nice little PC for myself.

Its basics were an ASUS A7V333 Motherboard (we updated the BIOS the week after we burned everything in - a week burn in time with no probs). An AMD XP1700 Chip, Win98SE, 512 PC2700 RAM (single chip, made my Corsair) an 80gig Seagate HD (we did have to get a patch from MS as 98 doesnt see HD larger than 80, or so they said, it fooled the OS into allowing this space to be accessable) a floppy, DVD and CD/RW and an older SB512 soundcard he said was nicer than the onboard sound the Mb had, and it was a freebie. The box was made by Enermax, and came with a 350watt powersupply. Windows Office 2000 Pro and a lot of games, I got it mostly for games, the video card was a G-Force 3 the really nice 64MB ones that ran around 300$ back before they started coming out with all the MX and diff kinds. This was to replace my older Dell P3733i.

Well to make a long story short, this AMD PC was the worst machine I have ever had. It would crash regularly, as in 5x-10x, sometimes 20times a day. I tried flash BIOS, I kept up with the MS service packs, there were no conflicts I could find, though Norton ServiceWorks or whatever their software with the virus detector, disk doctor, and the whole suite of software on it kept calling up an error that Symantec said was not critical, it was a windows opmization error they suspected was caused by the patch for the 80gig HD.

Well I got sick of all the crashes and finally took it to a professional this weekend. PLUS I was not impressed by the speed of the AMD XP1700 chip. It was not even slightly faster than the P3 733 (allegedly operating at close to 2x the speed) at 1.5gig or so, and I couldnt STAND it crashing everytime I looked at it sideways - I bought Windows XP OS on the word of a friend that winXP should stablize things out.

Well winXP did a partial install then crashed and bluescreened, I couldnt boot from floopy (XP has moved 'beyond' that) so I was stuck with a PC which kept restarting, welcome to XP and crashing and restarting. 10 hours of this and I decided to take it to a pro.
For 400$ (and I gave him the XP1700 chip) I asked for this: a new XP2600 chip installed, flash and update the BIOS on the ASUS, and install winXP the OS and make sure my Office 2000 Pro software was fine and stable, and make sure my data was intact. He said these things were done and I saw it reboot 2 or 3 times in the shop. I have a brand new power strip at home, 2 of them, by the way, its not them, and the Dell is what Im writting on now its purring away. Well you guessed it...

I got it home and plugged it in, and it crashed. Allegedly all my data is now gone. XP is not stable. Office 2000 Pro, which disks I gave him for install he did not install is not on the PC and not 'stable' (I own non-pirated EXPENSIVE copies of software, and it seems too much to expect it to work? Do I need to believe MS and buy OfficeXP as well? He apparently expected me to do install the Office software and move these folders and data around, , and move the files myself (I do not know how and made this clear, I am 100% helpless at this, he had like 5 different 'users' on the HD and was trying to explain how to move data, I just wanted him to do it, it was part of the contract).

Questions: Is ASUS A7V333 some sort of terrible motherboard?
Is XP a notably more stable OS? Have I been reamed? Should I just spend 2k and get another Dell, which never once glitched on me? Will the AMP XP2600 chip (operating at 333FSB on the ASUS board now) be NOTICE - as in "WOW" Noticably faster? What the heck is going on? Any ideas PLEASE HELP.
***
Thus far the following have all been eliminated except #2,
(the notes after the suggested problems are the reasons why they were eliminated - if you see an error PLS speak up :) 

I have been told these might be issues:
1) Power Supply is only 350W Enermax not 450
has nothing to do with the issue at hand since you aren't running a bajillion devices.

2) ASUS A7V333 may have leaking capacitors (www.spectrum.ieee.org/WEB...ncap.html)
i found this myself and it looks like this is what might be causing the issue

3) My RAM might not be optimal for my board (it is DDR2700 512 Corsair RAM, 1 stick, no probs with a memory app checker)
has nothing to do with this issue. aslong as your comp boots past POST (power on self test, basically those beeps you hear at the beginning) with the ram and you don't get a memory error on your bios screan (when you see the black screan at first boot up that shows how much ram you have) you're all good.

4) heat on CPU (Motherboard Moniter 5 shows not running exceptionally hot - 5 fans in case)
nope, not the heat. heat will only be a factor after a few hours of running and if your bios doesn't show alot of heat on boot up than chances are the fans are running.

5) Mb may not be optimalized for 333FSB of new chip - it is
nothing to do with issue

6) Mb Flash BIOS outdated - its not
since you've already flashed it than this is irrelevant.
May 19, 2003 4:35:52 AM

Could you please post details of the error causing your system to crash/reboot?
The BSOD will tell you what is causing the crash.

<font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
May 19, 2003 5:00:38 AM

The final BIG crash with 'total loss' according to the tech who I paid 400$ to make sure this didnt happen, was related to (I try to recall) the fact I tried to install XP the OS by MS, over 98SE my OS at the time. It hung, and began a series of reboot, welcome to XP, reboot, for many hours.
I saw text saying that the file or disk 00007 or something was being analized (a % at a time) and the tech said that meant the HD completely wiped itself.
I have no idea why it was doing this stuff. BEFORE the crashes were regular and seemed to be random, sometime stack errors (which I tried to fix according to MS info) others were lots of "fatal exceptions OE something" and were as common as fleas on a dog. Daily, multiple times daily.
But what upsets me is I bought the XP2600 AMD chip, and MS XP (OS) and brought my Office 2000 Pro pack to the tech, asking him to update my OS, install the chip, flash the BIOS and install the Office software, and to move my data to the new OS in a way I could understand and access, and please not lose anything. I got back a PC that at first boot in my home crashed, apparently reformatted its HD, and lost everything, he hadnt backed up anything, claims it is too late, and never installed the Office suite. This ran me 400$ without parts for the chip which he charged a fair 174$ for, I felt.
I hope this helps, and tomorrow when I can talk to him I will try to get more technical asnswers for you, with my thanks, to assist me if you have the time.
Sincerely,
Jim aka Gileas
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May 19, 2003 11:05:07 PM

This is what I would do with your hardware.
I would strip the computer down and examine each piece for visiable damage.
I would install the following hardware:
the motherboard
the cpu (cleaned with new application of Silver Thermal Paste)
one hard drive
the floppy
one optical drive
the video card
one memory module
the cooling fans (make sure fan air flow direction is correct)
check the power supply (make sure connectors and wires are not damaged)
double check the case connections for power and reset buttons, LED indicators etc.
double check motherboard jumpers for cpu speed, memory timing, BIOS reset etc. (possible one of your jumpers is in an incorrect position)

I would do final inspection to make sure all hardware, cables, jumpers, connectors, etc are correct.

Power up the computer. Boot into the BIOS. Make sure cpu is detected at the correct speed. Make sure the hard drive, floppy drive, optical drive, video card and memory module are all identified correctly.
I would reset all defaults. CPU speed, memory timings etc.
I would set the optical drive as the first boot device.
If I haven't come accross any problems this far I would reboot the computer saving BIOS settings and have the WinXP CD ROM in the optical drive.
After the BIOS post I would choose to boot from the optical drive. (because an OS is already present on the hard drive and the BIOS will give you the option of booting from the CD or the hard drive)
After the XP disc loads the XP drivers I would choose new OS installation. I would delete all exsisting partitions on the hard drive including the primary DOS partition.
I would then install a new primary DOS partition and a single main partition to install Windows XP.
After installing new primary and main partitons a reboot is necessary. This time the computer will boot automatically from the XP CD ROM. The XP drivers will load from the CD ROM. I would choose to install Windows on the new partiton that was just made. Before Windows will install you are prompted to format your new partiton. I would choose NTFS. This takes about 15 minutes or longer depending on the size of your partition. (in this case would be the entire hard drive) After the format completes Windows XP will automatically begin to install.
After WinXP is installed I would install the motherboard drivers, video card drivers, and other drivers as required.
Then I would connect to the Internet with a high speed connection to download and install the WinXP updates.
After that I would test the computer to see if any errors occur.
If no errors occurred I would then install all remaining hardware one item at a time and test the computer after each new install for errors. If no errors occur I would then install the remaining software. (office suite, keyboard, mouse etc.) Continuing to test after each install.

After reading all your posts I would not be surprised if you have a faulty motherboard. But don't jump to this conclusion. Lots of testing has to be done to verify what or if it is a component causing your trouble.


<font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
May 19, 2003 11:27:55 PM

Give me 24 hours, and I will report back :)  Things are at an interesting stage.
Thanks so much for the thorough advice.
Gileas
!