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Dvd rom not recognised error code 39

Last response: in Windows 7
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June 9, 2010 9:34:05 AM

After installing Windows 7 and working for a day, My PC does not show DVD ROM drive. I tried to reinstall driver, but error code-39 is displayed saying driver is corrupt. My DVD ROM is LG make.
a b $ Windows 7
June 9, 2010 10:15:35 AM

It`s a sign that the lazer of the drive is starting to fail to read the disks you put in it.
You can try a lense cleaner disk if you have one and it may fix the problem due to a dirty lense.
If it does not work, then its time to think about buying a new DVD ROM/ WRITER DRIVE.

Error 39 is a read problem/ dying lazer
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a b $ Windows 7
June 9, 2010 10:30:27 AM

open windows explorer, on the left side right click and select, view all folders, see if the drive can be seen now, but it is dead/dying, mine just did that too
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June 10, 2010 12:28:48 AM

Hello rsdixit,

Have checked the LG DVD drive for compatibility?

For all your software and hardware check the
Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
http://www.microsoft.com/windows/compatibility/en-us/de...
There is a pulldown from which you can choose "hardware" and "software".
Microsoft does have an official Windows 7 Support Forum specifically for IT Pros located here http://tinyurl.com/7jq7ps . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and feedback.

John M
Microsoft Windows Client Team

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a b $ Windows 7
June 10, 2010 5:10:43 AM

rsdixit said:
After installing Windows 7 and working for a day, My PC does not show DVD ROM drive. I tried to reinstall driver, but error code-39 is displayed saying driver is corrupt. My DVD ROM is LG make.


Does the LG drive work outside of Windows 7? Have you checked all physical connections to the drive? Perhaps you would consider plugging a new / test DVD ROM drive in for diagnostic purposes?

Jessica
Microsoft Windows Client Team
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June 18, 2010 11:07:49 AM

40073,5,421965 said:
Does the LG drive work outside of Windows 7? Have you checked all physical connections to the drive? Perhaps you would consider plugging a new / test DVD ROM drive in for diagnostic purposes?

Jessica
Microsoft Windows Client Team[/quotem


The LG make DVD ROM works well in other PCs with operating system like XP 7 Vista but not in Windows 7.
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