Hello,
I bought a refurbished computer from
Best Buy on 6 /3/ 2011. I began to have
Trouble at once. Best Buy stated a
15 day return poilcy plus a 90 day warranty.
I called Best Buy and they gave me a number
And told me HP handle the warranty
This was the first time I knew this I
Assumed Best Buy stood behind the warranty.
When I called the number they. Told me
The comp was out of warranty that it
Had been sold in 2010 not 06/03/2011.
I have spent many hrs talking with
BomBay india,and sending then emails
Faxes . Most would get form letters back
Saying they had not received any thing
From me . Finally after strongly insisting that they
Go to tree comp and check it very close
For they had been sent about 12 email and all. after 30 min she came back and said she had found them , but could not except them. She didnot only have the copies , but also typed out on the email all the inflation which was on the invoice. She was asked to call Best Buy,
Nothing did any good I told her that if
The comp was not up dated by the 7/25/2011
That I was taking the comp to the close ist
Best Buy Store. This I did on the
7/25/2011. The next day I got a up date
On the comp. They called me and wanted me to
Go 100 miles. One way to get the comp
And send it to HP. This I refused to do,
I told them that they had my permission to ship the comp to HP . I have been given
Run around ever where . All concerned have been notified , but all refuse to do any thing. I
Need help in getting the right lawyers
To work with my lawyers
I bought a refurbished computer from
Best Buy on 6 /3/ 2011. I began to have
Trouble at once. Best Buy stated a
15 day return poilcy plus a 90 day warranty.
I called Best Buy and they gave me a number
And told me HP handle the warranty
This was the first time I knew this I
Assumed Best Buy stood behind the warranty.
When I called the number they. Told me
The comp was out of warranty that it
Had been sold in 2010 not 06/03/2011.
I have spent many hrs talking with
BomBay india,and sending then emails
Faxes . Most would get form letters back
Saying they had not received any thing
From me . Finally after strongly insisting that they
Go to tree comp and check it very close
For they had been sent about 12 email and all. after 30 min she came back and said she had found them , but could not except them. She didnot only have the copies , but also typed out on the email all the inflation which was on the invoice. She was asked to call Best Buy,
Nothing did any good I told her that if
The comp was not up dated by the 7/25/2011
That I was taking the comp to the close ist
Best Buy Store. This I did on the
7/25/2011. The next day I got a up date
On the comp. They called me and wanted me to
Go 100 miles. One way to get the comp
And send it to HP. This I refused to do,
I told them that they had my permission to ship the comp to HP . I have been given
Run around ever where . All concerned have been notified , but all refuse to do any thing. I
Need help in getting the right lawyers
To work with my lawyers