Background audio only

Hello,my laptop audio is not working properly. Audio background sounds are the only sounds I hear and no audio when people speak or sing.
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More about background audio only
  1. Hi Gina,

    Is this a new laptop, or did you just install Windows 7 on your laptop? Try having Windows find updated drivers for you -

    Also, read through these sound card FAQs -

    Hope this helps!
    Microsoft Windows Outreach
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