Background audio only

Hello,my laptop audio is not working properly. Audio background sounds are the only sounds I hear and no audio when people speak or sing.
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More about background audio only
  1. Hi Gina,

    Is this a new laptop, or did you just install Windows 7 on your laptop? Try having Windows find updated drivers for you - http://windows.microsoft.com/en-US/windows7/Automatically-get-recommended-drivers-and-updates-for-your-hardware

    Also, read through these sound card FAQs - http://windows.microsoft.com/en-US/windows7/Sound-cards-frequently-asked-questions

    Hope this helps!
    Cassandra
    Microsoft Windows Outreach
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