Cd/dvd drive not reading disc

[brian_bamber]

my dvd drive quite its a matshita dvd-ram uj-850s ata device it sais its missing or corupt i get error message 39 i have been trying to fix it for two days i dont know what to do

 

[WR2]

Hello brian_bamber;

Just one specific disc? Or all discs?
Can you create a new CD or DVD and write files to it?

 

[jsmakkar]

http://support.microsoft.com/kb/314060

 

[brian_bamber]

Hello brian_bamber;

Just one specific disc? Or all discs?
Can you create a new CD or DVD and write files to it?

all discs it sais its missing or corupt.

 

[brian_bamber]

hello, it sais drive is missing or corupt. the drive is working just not reading dvd's or cd's