Acer password problems

Hello,
Someone has locked up my acer. I have tried my google email and password and i have gone to google.com/accounts/recovery and changed all the information and reset my password thinking this might help. Not helping. Can you help. I really dont want to have to reset my acer.
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More about acer password problems
  1. Hello misty_74;

    At what point are you see the request to enter a password?
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