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Hp dv6910 laptop no tpm message

Tags:
  • Laptops
  • Hewlett Packard
  • Hard Drives
Last response: in Laptop Tech Support
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January 12, 2012 9:55:04 AM

I have a hp dv6910 laptop that seems to overheat and won't turn on. I did a hdd test and received e message "no tpm". has anybody run into this situation?

More about : dv6910 laptop tpm message

a c 201 D Laptop
a b α HP
January 12, 2012 10:49:19 AM

TPM is a security feature that is enabled in the BIOS (Trusted Platform Module, go here to learn more about it: http://en.wikipedia.org/wiki/Trusted_Platform_Module). TPM has nothing to do with an overheating issue.

How did you perform the HDD test? Did you remove from the computer and check with another one? If so, that would be why the TPM error showed up (the second computer may not support TPM or have it enabled (there is also an issue of TPM ownership but that is another discussion).

More likely, either your CPU or GPU is the problem. Get a can of compressed air and blow out both the intake and exhaust ports on your laptop. May just be crud blocking airflow.

Good luck!
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