I don't have a burned disk. I bought a real oem version of win2k professional. I am saying that Microsoft is a big criminal corporation. You can't tell me $195 for a tech support EMAIL is not rediculous, can you? They have a monopoly, and as a result, they have taken us hostage. Who would pay 195 dollars for someone to send them an email? I appreciate the advice about the settings in bios and win2k. I have already played with those several times to try to correct it. I will do so more, and maybe it will help.