My xp emachine wont system restore

Hello,
i have a emachine laptop KAV60 model, due to a virus i am unable to system restore my laptop, is there any way of factory resting my laptop as any downloads of anti virus i download is then not accepted to open as the virus has taken over
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  1. then there is no way to restore you should format whole the laptop and download the software name (data recovery) it can recover those files which was deleted sort of format or simple delete.
  2. If it is that bad, and it is, then it is best to try and save any data to another drive, if it lets you, and do a clean install of Windows. There should be a recovery partition or restore disks with your laptop
    Did you try Windows System Restore from within Safe Mode?
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