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Maggiema

Last response: in Laptops & Notebooks
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January 31, 2012 10:06:30 AM

Hello,
my grandaughters toshiba is 2 months old and all of a sudden all she can get is a black screen that shows flashing cursor then no bootable device--insert boot disk and press any key, she does not have a boot disk and the computer has been clicking

More about : maggiema

a b D Laptop
January 31, 2012 12:14:25 PM

This topic has been moved from the section Forum Feedback to section Laptops & Notebooks by Pyree
a b D Laptop
January 31, 2012 12:15:17 PM

Most likely a dead HDD. Contact Toshiba for their technical support. This will most likely lead to a return repair. Arrange the repair and get Toshiba to replace the HDD under warranty.
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a b D Laptop
January 31, 2012 12:20:31 PM

Exactly the Case, Sounds like a old fashioned HDD crash. Hope you got back up for all her files...Cause, you won't see them anymore
January 31, 2012 12:43:51 PM

sounds like a cable could have come loose during transportation or rough play.
!