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Trouble with Lexmark 7600 wi-fi printer

Last response: in Laptops & Notebooks
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February 1, 2012 12:37:03 PM

Help!
I have a Lexmark 7600 Professional printer/copier/scanner/fax. I have a netgear wi-fi router and a laptop.
When first installed all worked perfectly but for some reason I cannot now print remotely from my laptop. I can print from my desktop because the printer is attached to it by cable.
The laptop keeps coming up with the message 'the printer is off line'. Can anyone assist this technophobe?
Many thanks
John B
February 3, 2012 11:37:41 PM

John Belger said:
Help!
I have a Lexmark 7600 Professional printer/copier/scanner/fax. I have a netgear wi-fi router and a laptop.
When first installed all worked perfectly but for some reason I cannot now print remotely from my laptop. I can print from my desktop because the printer is attached to it by cable.
The laptop keeps coming up with the message 'the printer is off line'. Can anyone assist this technophobe?
Many thanks
John B


We apologize for the inconvenience caused. Here are some articles from the Lexmark website that will help you identify and fix your wireless communication problem:

- Wireless & Network Communication Issues with 2008 Lexmark Inkjet Products
- How to identify a Wireless Communication Problem and Resolution Tips

Should you need further assistance, feel free to contact us through email at lxklistens@lexmark.com or chat with one of our customer advocates at http://bit.ly/boldchat (available Monday - Friday (US: 4:00am - 7:00pm EST; UK: 9:00am - 11:00pm GMT)). We'd be glad to assist you.
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