remote assistance question 2

[karl]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When trying to send a request for assistance I get this message:

Outlook Express is not set up
Remote Assistance is either incompatible with the default e-mail
program on this computer, or could not detect a default e-mail account.


I have OE set up and have 2 identities. Any suggestions?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try going to Internet Options under control panel and select the programs tab
and make sure your default email is Outlook Express.

Good luck


"Karl" wrote:

> When trying to send a request for assistance I get this message:
>
> Outlook Express is not set up
> Remote Assistance is either incompatible with the default e-mail
> program on this computer, or could not detect a default e-mail account.
>
>
> I have OE set up and have 2 identities. Any suggestions?
>
>
>