Remote assistance question

[karl]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi,

I posted earlier but do not see my post here, so pls excuse me if it shows
up twice. When using Remote Assistance to fix someone's computer, can you
remove viruses and hijackers?

Karl

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Karl
I would think you would be able to do anything that the user can do and see
using Remote Assistance.

"Karl" wrote:

> Hi,
>
> I posted earlier but do not see my post here, so pls excuse me if it shows
> up twice. When using Remote Assistance to fix someone's computer, can you
> remove viruses and hijackers?
>
> Karl
>
>
>