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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
My son's Dell Optiplex GX300 was purchased new in 2000, when he was a
student at the U S Naval Academy. He graduated last June, and now the PC is
at our home. I'm trying to do all the latest upgrades in preparation for
selling it or giving it away.
The PC had Windows ME or 2000 when first bought. The USNA IT department
deployed upgrades while he was there, including the upgrade to Windows XP.
Neither SP1 or SP2 has been installed on it.
When I try to run the SP2 CD, it says that there is a problem with the
current installation, and to go to "howtotell.com." I tried to upgrade to
SP1 from the MS Windows Update site, but was told that the product key is
incorrect.
Is there a way that I can do upgrades to the OS on this machine, or am I
stuck with what it has? BTW, I'm not interested in purchasing another OS
version.
TIA,
Craig
My son's Dell Optiplex GX300 was purchased new in 2000, when he was a
student at the U S Naval Academy. He graduated last June, and now the PC is
at our home. I'm trying to do all the latest upgrades in preparation for
selling it or giving it away.
The PC had Windows ME or 2000 when first bought. The USNA IT department
deployed upgrades while he was there, including the upgrade to Windows XP.
Neither SP1 or SP2 has been installed on it.
When I try to run the SP2 CD, it says that there is a problem with the
current installation, and to go to "howtotell.com." I tried to upgrade to
SP1 from the MS Windows Update site, but was told that the product key is
incorrect.
Is there a way that I can do upgrades to the OS on this machine, or am I
stuck with what it has? BTW, I'm not interested in purchasing another OS
version.
TIA,
Craig