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No users on Welcome Screen (XP Home)

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  • Windows XP
Last response: in Windows XP
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Anonymous
March 3, 2005 2:05:50 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

A friend brought in his laptop and said he couldn't get Windows to run.

I booted it up and when it gets to the welcome screen no users appear. So I
tried hitting the C-A-D keys twice to get the traditional log in, which
works but I still can't log in. I tried "Guest", "Administrator" and
neither worked.

So I re-installed windows over itself and it still has the same problem.

Any suggestions would be appreciated.
CB Hamlyn

More about : users screen home

Anonymous
March 3, 2005 7:24:01 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"CB Hamlyn" <cbh@newenglandhomes.net> wrote in message
news:112edgvfe5e9a14@corp.supernews.com...
>A friend brought in his laptop and said he couldn't get Windows to run.
>
> I booted it up and when it gets to the welcome screen no users appear. So
> I tried hitting the C-A-D keys twice to get the traditional log in, which
> works but I still can't log in. I tried "Guest", "Administrator" and
> neither worked.
>
> So I re-installed windows over itself and it still has the same problem.
>
> Any suggestions would be appreciated.
> CB Hamlyn

You WILL be able to login as the local administrator if -
1. you know the name of the administrator account - it may have been
changed from "Administrator"
2. you know the password for the account in 1.

Are you certain you have both 1 and 2 correct ?

--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"CB Hamlyn" <cbh@newenglandhomes.net> wrote in message
news:112edgvfe5e9a14@corp.supernews.com...
>A friend brought in his laptop and said he couldn't get Windows to run.
>
> I booted it up and when it gets to the welcome screen no users appear. So
> I tried hitting the C-A-D keys twice to get the traditional log in, which
> works but I still can't log in. I tried "Guest", "Administrator" and
> neither worked.
>
> So I re-installed windows over itself and it still has the same problem.
>
> Any suggestions would be appreciated.
> CB Hamlyn
>
Anonymous
March 3, 2005 7:24:02 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

>>A friend brought in his laptop and said he couldn't get Windows to run.
>>
>> I booted it up and when it gets to the welcome screen no users appear.
>> So I tried hitting the C-A-D keys twice to get the traditional log in,
>> which works but I still can't log in. I tried "Guest", "Administrator"
>> and neither worked.
>>
>> So I re-installed windows over itself and it still has the same problem.
>>
>> Any suggestions would be appreciated.
>> CB Hamlyn
>
> You WILL be able to login as the local administrator if -
> 1. you know the name of the administrator account - it may have been
> changed from "Administrator"
> 2. you know the password for the account in 1.
>
> Are you certain you have both 1 and 2 correct ?
>

I'm not absolutely certain, but I can tell you the owner of the laptop is
not computer savvy and would not likely have ever used the Administrator
account. As far as #2 goes, when I reinstalled windows I set up a user
account "Mel" with no password, which also doesn't work. It's almost like
there are no users at all.
Related resources
March 3, 2005 8:44:22 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try formatting the hard drive and reinstalling windows. Or if the laptop
came with a restore disk, use that. It should restore the computer to it's
original configuration. Of course in either case, all files on the computer
will be lost.

Jim W.
http://www.gatorgrad.com

"CB Hamlyn" <cbh@newenglandhomes.net> wrote in message
news:112edgvfe5e9a14@corp.supernews.com...
>A friend brought in his laptop and said he couldn't get Windows to run.
>
> I booted it up and when it gets to the welcome screen no users appear. So
> I tried hitting the C-A-D keys twice to get the traditional log in, which
> works but I still can't log in. I tried "Guest", "Administrator" and
> neither worked.
>
> So I re-installed windows over itself and it still has the same problem.
>
> Any suggestions would be appreciated.
> CB Hamlyn
>
Anonymous
March 3, 2005 8:44:23 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I figured it'd come to that. I'll slave the drive, get what I can off of it
then reformat.

Thanks for the advice.
CB


"." <gatorgrad@worldnet.att.net> wrote in message
news:W1IVd.318173$w62.213061@bgtnsc05-news.ops.worldnet.att.net...
> Try formatting the hard drive and reinstalling windows. Or if the laptop
> came with a restore disk, use that. It should restore the computer to
> it's original configuration. Of course in either case, all files on the
> computer will be lost.
>
> Jim W.
> http://www.gatorgrad.com
>
> "CB Hamlyn" <cbh@newenglandhomes.net> wrote in message
> news:112edgvfe5e9a14@corp.supernews.com...
>>A friend brought in his laptop and said he couldn't get Windows to run.
>>
>> I booted it up and when it gets to the welcome screen no users appear.
>> So I tried hitting the C-A-D keys twice to get the traditional log in,
>> which works but I still can't log in. I tried "Guest", "Administrator"
>> and neither worked.
>>
>> So I re-installed windows over itself and it still has the same problem.
>>
>> Any suggestions would be appreciated.
>> CB Hamlyn
>>
>
>
!