windows explorer won't open

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I tried this, ran McAfee antivirus and adware remover in safe mode,
some viruses did show up and were deleted, but problem persists!
Any other suggestions?
Another symptom is that when I open Internet Explorer the little message box
always pops up and says IE has encountered a problem and needs to close, etc.
Please help!
Thanks!

rctr

"BAR" wrote:

> Run Anti Virus software.
> Run Anti spyware [ad ware] software.
>
> Do this in safe Mode.
>
> Delete all the crud you find and then reboot.
>
>
> "rctr" wrote:
>
> > I cannot get Windows Explorer to open.
> > When I click on the icon nothing happens and my computer freezes for about
> > 30 seconds. In fact, I cannot open any of the things that pop up when you
> > click on the Start button, on the right hand side, such as My Documents, My
> > Pictures, My Music, My Computer, even the Control Panel.
> > Any help is greatly appreciated!!
> > --
> > rctr




--
rctr

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

system RESTORE


rctr wrote:
> I tried this, ran McAfee antivirus and adware remover in safe mode,
> some viruses did show up and were deleted, but problem persists!
> Any other suggestions?
> Another symptom is that when I open Internet Explorer the little message box
> always pops up and says IE has encountered a problem and needs to close, etc.
> Please help!
> Thanks!
>
> rctr
>
> "BAR" wrote:
>
>
>>Run Anti Virus software.
>>Run Anti spyware [ad ware] software.
>>
>>Do this in safe Mode.
>>
>>Delete all the crud you find and then reboot.
>>
>>
>>"rctr" wrote:
>>
>>
>>>I cannot get Windows Explorer to open.
>>>When I click on the icon nothing happens and my computer freezes for about
>>>30 seconds. In fact, I cannot open any of the things that pop up when you
>>>click on the Start button, on the right hand side, such as My Documents, My
>>>Pictures, My Music, My Computer, even the Control Panel.
>>>Any help is greatly appreciated!!
>>>--
>>>rctr
>
>
>
>
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thank you! Finally, something fixed it!

"Magnus87" wrote:

> Oh yes!! At last my problems are away! I have had these problems since
> february. But anyway download these programs and run scans:
>
> http://www.download.com/1200-2018-5141163.html
>
> http://www.download.com/Spyware-Do [...] 61503.html
>
> It worked for me and i hope it work for you!
>
>