Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I tried this, ran McAfee antivirus and adware remover in safe mode,
some viruses did show up and were deleted, but problem persists!
Any other suggestions?
Another symptom is that when I open Internet Explorer the little message box
always pops up and says IE has encountered a problem and needs to close, etc.
Please help!
Thanks!
rctr
"BAR" wrote:
> Run Anti Virus software.
> Run Anti spyware [ad ware] software.
>
> Do this in safe Mode.
>
> Delete all the crud you find and then reboot.
>
>
> "rctr" wrote:
>
> > I cannot get Windows Explorer to open.
> > When I click on the icon nothing happens and my computer freezes for about
> > 30 seconds. In fact, I cannot open any of the things that pop up when you
> > click on the Start button, on the right hand side, such as My Documents, My
> > Pictures, My Music, My Computer, even the Control Panel.
> > Any help is greatly appreciated!!
> > --
> > rctr
--
rctr
I tried this, ran McAfee antivirus and adware remover in safe mode,
some viruses did show up and were deleted, but problem persists!
Any other suggestions?
Another symptom is that when I open Internet Explorer the little message box
always pops up and says IE has encountered a problem and needs to close, etc.
Please help!
Thanks!
rctr
"BAR" wrote:
> Run Anti Virus software.
> Run Anti spyware [ad ware] software.
>
> Do this in safe Mode.
>
> Delete all the crud you find and then reboot.
>
>
> "rctr" wrote:
>
> > I cannot get Windows Explorer to open.
> > When I click on the icon nothing happens and my computer freezes for about
> > 30 seconds. In fact, I cannot open any of the things that pop up when you
> > click on the Start button, on the right hand side, such as My Documents, My
> > Pictures, My Music, My Computer, even the Control Panel.
> > Any help is greatly appreciated!!
> > --
> > rctr
--
rctr
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