He CAN run a hard drive test in DOS...HIRENS BOOT CD etc....
All the best Brett
He didn't mention if he can enter the boot sequence menu at boot... if he can, then yes, but without that info I assumed the worst case scenario.
I have not used HIREN's BOOT CD yet, I am not familiar with the HDD utilities on that disk. If it supports the switches mentioned, it should be good, but in my experience if I had to choose between a MS-based tool and a third-party, HDD-specific tool (like the ones listed on that CD), I would choose the former. The HDD utilities on that CD are manufacturer-specific, at least most of them.
He can choose any option available that was mentioned on this thread, the more options the better...
Op, let us know how it worked out for you.