Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi Marea,
Try these: Free virus removal tools:
http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml
You should repeat this in all user profiles before booting the system
normally.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Marea" <anonymous@discussions.microsoft.com> wrote in message
news:31e201c52129$27e3e670$a501280a@phx.gbl...
>
>>-----Original Message-----
>>Hi,
>>
>>Have him run the cleaners in Safe mode. They are
> difficult to remove if they
>>are active in normal mode.
>>
>>How to start in Safe mode:
>>http://www.rickrogers.org/fixes.htm#Safe%20mode
>>
>>--
>>Best of Luck,
>>
>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>http://mvp.support.microsoft.com/
>>Associate Expert - WindowsXP Expert Zone
>>www.microsoft.com/windowsxp/expertzone
>>Windows help - www.rickrogers.org
>>
>>"Marea" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:496b01c52120$5629feb0$a401280a@phx.gbl...
>>> My friend went online with ICQ chat and picked up 3
> virus.
>>> I got rid of one by using stinger and cleansys from
>>> microtrend.
>>> But 39.exe in Window Folder and dc2.exe in recycler
> keep
>>> reinventing themselves after being deleted by above
>>> programs.
>>> Can somebody help us please as we don't want to
> reformat
>>> as he hasn't a burner.
>>> regards Marea
>>
>>
>>.Dear Rick
> I ran in Safe mode, turned off restore, ran cleansys
> twice, then ran avg. I even tried to delete with command
> line, but still comes back, because 39.exe is regarded as
> system file. I unchecked hidden and system files before
> doing all this, but to no avail
> regards Marea
> Australia
>
>>
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