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Erratic Synaptics touchpad

Last response: in Laptops & Notebooks
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February 16, 2012 2:27:07 PM

For filve months after purchase Lenovo Idea Pad, with Synaptics Touchpad, did not work properly.

The touchpad acted very erratically, the cursor jumping from text being written in email or Microsoft Word to other areas of text or to the headings in an email.

An inquiry to Synaptics revealed that Synaptics has no technical support and that one must rely on the manufacturer of the computer.

Lenovo tec support has failed miserably, on dozens of ocasions -- including disabling the touch pad and adjusting the touch pad and replacing the keyboard and the "top case" which i was led to believe was replacing the touch pad.

After five months of regular trouble shooting I was told to use an external mouse.

Im interested to know whether any other users have had this problem?
a b D Laptop
February 16, 2012 3:05:02 PM

Well there could be a few problems:

First if you hand is hovering over your touch pad while you type (it doesnt actually have to touch some are that sensitive) - it might make the curser move and or select something.

It might be a hardware defect with your touchpad/laptop model.

Have you tried getting the latest driver for your touchpad? That might solve the issue.

Personally - I hate touchpads for the exact reason you listed above - erratic behavior (well mostly due to my hand touching it every once in a while, typing away). I could never get used to them and always carry a mouse with me with my laptop.
March 16, 2012 12:28:47 AM

calvinjon said:
For filve months after purchase Lenovo Idea Pad, with Synaptics Touchpad, did not work properly.

The touchpad acted very erratically, the cursor jumping from text being written in email or Microsoft Word to other areas of text or to the headings in an email.

An inquiry to Synaptics revealed that Synaptics has no technical support and that one must rely on the manufacturer of the computer.

Lenovo tec support has failed miserably, on dozens of ocasions -- including disabling the touch pad and adjusting the touch pad and replacing the keyboard and the "top case" which i was led to believe was replacing the touch pad.

After five months of regular trouble shooting I was told to use an external mouse.

Im interested to know whether any other users have had this problem?


Yes. It's maddening. After months of searching and experimenting. This is what finally works most of the time - at least it's much better

On Windows XP

CONTROL PANEL->MOUSE->DEVICE SETTINGS->SETTINGS->

It opens PROPERTIES FOR SYNAPTICS TOUCHPAD V7.0 ON PS/S PORT


See left hand panel TAPPING (click the + to expand) ->
TAP ZONES (click the + to expand) and
See right side panel select ENABLE TAPPING ->

See left side panel (under TAP ZONES) select BOTTOM LEFT ACTION
See right side panel list and select BUTTON/ZONE/GESTURE COMPLETELY DISABLED

Repeat for Bottom Right, Top Left, Top Right,
Related resources
December 12, 2012 8:42:33 PM

The Synaptics Touchpad on my new Ace Aspire would not allow me to simply move across the touchpad to move the pointer. Disabling "two finger flick" under Mouse > Device Settings > Settings > Applications Gestures did the trick for me.
January 30, 2013 1:08:11 AM

After months of frustrating erratic touchpad behaviour on my HP laptop following a clean install of Windows 8, I found the solution. Download the latest Synaptics driver.

http://www.synaptics.com/resources/drivers

The clean install of Windows 8 eliminated all the HP drivers and proprietary programs, which I was happy to get off my computer anyway. But the generic touchpad driver in Windows 8 did not work well at all.

After installing the latest Synaptics driver, my erratic touchpad behaviour has gone away. Finally, peace and satisfaction!
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