rundll32.exe and explorer.exe freezes

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I am running XP Home Edition with Adaware, Spyware Blaster, Zone Alarm
firewall and Norton Anti-Virus. Despite all that, a program called View
Manager got in along with some Brilliant Digital and AltNet malware. I
believe I have gotten rid of all the junk but the residual effect is
rundll32.exe and explorer.exe freezes. The rundll32 freeze occurs when
I access Internet Properties and try to clear the History button. The
system hangs and when I go to Control/Alt/Delete, I get a listing of
running processes. When I try to close that window, I get an error
message that rundll32.exe is not responding and I have to hit End Task.
Similarly when I go to Task Bar and Start Menu Properties and then try
to close that window, I get a message stating explorer.exe is not
responding and I again have to use End Task. I should add that the last
Adaware and Norton scans are clear and I have run both of those with
System Restore disabled. Can anyone help?


--
dopnal66

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

To repair all system files, go to Start/Run, and type (or paste in): SFC /SCANNOW

--

Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"dopnal66" <dopnal66.1ljrpo@pcbanter.net> wrote in message news:dopnal66.1ljrpo@pcbanter.net...
>
> I am running XP Home Edition with Adaware, Spyware Blaster, Zone Alarm
> firewall and Norton Anti-Virus. Despite all that, a program called View
> Manager got in along with some Brilliant Digital and AltNet malware. I
> believe I have gotten rid of all the junk but the residual effect is
> rundll32.exe and explorer.exe freezes. The rundll32 freeze occurs when
> I access Internet Properties and try to clear the History button. The
> system hangs and when I go to Control/Alt/Delete, I get a listing of
> running processes. When I try to close that window, I get an error
> message that rundll32.exe is not responding and I have to hit End Task.
> Similarly when I go to Task Bar and Start Menu Properties and then try
> to close that window, I get a message stating explorer.exe is not
> responding and I again have to use End Task. I should add that the last
> Adaware and Norton scans are clear and I have run both of those with
> System Restore disabled. Can anyone help?
>
>
> --
> dopnal66