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Recover hard drive of laptop

Last response: in Laptops & Notebooks
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February 20, 2012 2:10:06 PM

When i start my laptopt pavilion HP, it dose go to a blank page and whe i use try to find prolem, it sayes that your windows was damege, you need your windows CD for repaair it... whe i use F11 to recovey it ,it can not possible. whan want to instal a new windows, it can not fine any hard drive. when i take hp diagonstic, it say that yoy hard drive passed ok, .. when i call to HP center for service thay say that you need your recovery CD for repair that,.. so, I have not recovery CD ... therfore what should be do?
February 20, 2012 2:25:35 PM

Order the recovery CD from HP($10-15). Shame you didn't order them at the start. If you request them within the first 30Days of purchase you usually get them free of charge.

Alternatively if you have a retail lying around, that CD would work too, just don't try to use an OEM CD from toshiba or something.
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February 20, 2012 2:56:44 PM

You don't need to buy the recovery CDs when buying the laptop. It has the utility for you create you own CDs. A practice that 99% of laptop buyers don't follow.
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