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cant open word docs from web

Last response: in Windows XP
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March 9, 2005 3:01:40 AM

Archived from groups: microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.network_web (More info?)

(windows xp media edition, all current updates and I'm using IE)
Hi,
This is very odd, i can open word docs from my local drive but
any word doc on the web i try to open/download fails. I get the Save/Open
dialog ok, but then there is a short pause and i get this message:

Internet Explorer cannot download some_file.doc from some_website.net
Internet Explorer was not able to open this internet site. The requested
site is either unavailable or cannot be found, please try again later.

(note, "some_file.doc" and "some_website.net" are just made up names for
posting purposes only, the actual names are correct in the error message)

Its not a broken link, the other machines i tried downloaded or opened the
very same links just fine. I have a laptop with xp also and it can open
these same files on the web with no problem.

Any ideas what to check?

This same scenario happens with pdf files also, but other file types
download ok. (ie txt zip etc)

Another data point: This machine has a nasty habit of not seeing changes
in websites (it wont let go of the cached data) I find i have to delete
temporary and offline data frequently or i get stale web pages.
Thanks
Eric

More about : open word docs web

March 9, 2005 5:43:05 AM

Archived from groups: microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.network_web (More info?)

Have you checked that the security settings are the same on your PC as with
others that you have had success?

"Eric" wrote:

> (windows xp media edition, all current updates and I'm using IE)
> Hi,
> This is very odd, i can open word docs from my local drive but
> any word doc on the web i try to open/download fails. I get the Save/Open
> dialog ok, but then there is a short pause and i get this message:
>
> Internet Explorer cannot download some_file.doc from some_website.net
> Internet Explorer was not able to open this internet site. The requested
> site is either unavailable or cannot be found, please try again later.
>
> (note, "some_file.doc" and "some_website.net" are just made up names for
> posting purposes only, the actual names are correct in the error message)
>
> Its not a broken link, the other machines i tried downloaded or opened the
> very same links just fine. I have a laptop with xp also and it can open
> these same files on the web with no problem.
>
> Any ideas what to check?
>
> This same scenario happens with pdf files also, but other file types
> download ok. (ie txt zip etc)
>
> Another data point: This machine has a nasty habit of not seeing changes
> in websites (it wont let go of the cached data) I find i have to delete
> temporary and offline data frequently or i get stale web pages.
> Thanks
> Eric
>
March 9, 2005 11:06:21 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Eric wrote:

> (windows xp media edition, all current updates and I'm using IE)
> Hi,
> This is very odd, i can open word docs from my local drive but
> any word doc on the web i try to open/download fails. I get the Save/Open
> dialog ok, but then there is a short pause and i get this message:
>
> Internet Explorer cannot download some_file.doc from some_website.net
> Internet Explorer was not able to open this internet site. The requested
> site is either unavailable or cannot be found, please try again later.
>
> (note, "some_file.doc" and "some_website.net" are just made up names for
> posting purposes only, the actual names are correct in the error message)
>
> Its not a broken link, the other machines i tried downloaded or opened the
> very same links just fine. I have a laptop with xp also and it can open
> these same files on the web with no problem.
>
> Any ideas what to check?
>
> This same scenario happens with pdf files also, but other file types
> download ok. (ie txt zip etc)
>
> Another data point: This machine has a nasty habit of not seeing changes
> in websites (it wont let go of the cached data) I find i have to delete
> temporary and offline data frequently or i get stale web pages.
> Thanks
> Eric

I fixed it, Turn off (uncheck) "Do not save encrypted pages to disk"
located on the Internet Explorer's "Tools Menu-> Internet Options->Advanced
Tab" near the bottom of the list.
Why that affects un-encrypted docuemts on non secure websites I have no
idea, but it is definitely the culprit
Eric

--
Byte=8 bits, a kilobyte is 1024 bytes
There is no such thing as a kibibit,mebibit etc
!