Changed battery dell wont

Hello, just put in OEM battery in dell inspiron 5100 but it does not recognise the battery if i put the old battery back it recognises immediately. Any ideas please
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  1. When you say "OEM" do you mean one from Dell or from a 3rd party chinese ebay seller or something?

    If you got it from Dell, contact their support for your area to get a replacement.
  2. Hi :)

    My laptop repair company fixes a LOT of Dell lappys...

    The battery that is NOT recognised is NOT A GENUINE DELL BATTERY....

    Buy a genuine one and it will be fine...

    All the best Brett :)
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