search engine and help and support

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Its me again.
Im more than well aware that i have a virus called "Trojan startpage" and i
know how to get rid of it but its difficult to get rid of it when all of a
sudden the:
start - search program does not work. Im running xp pr ( i updated just 2
weeks ago from home to pro and had no problems doing that since my home
edition was pre installed) and now im sure this virus is stopping my search
from working

when i click on search it opens but nothing at all is displayed its just a
plain white page with the toolbar up the top but i cant search my computer.

to get rid of my virus i must search my computer for hosts and i dont see
how i can do this when my search dont work. Not only that my help and support
button i click on that and nothing at all happens.
Im guessing the virus is screwing up my system (well i hope so anyway)

is there anyway i can fix this please please please let me know asap

thanks a bunch
1 answer Last reply
More about search engine support
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    It's better to perform a scan online:
    http://www.pandasoftware.com/activescan/com/activescan_principal.htm

    "Kylie" <Kylie@discussions.microsoft.com> escribió en el mensaje news:7A8936A9-301A-4D19-BE51-CD4C9A5252DF@microsoft.com...
    > Its me again.
    > Im more than well aware that i have a virus called "Trojan startpage" and i
    > know how to get rid of it but its difficult to get rid of it when all of a
    > sudden the:
    > start - search program does not work. Im running xp pr ( i updated just 2
    > weeks ago from home to pro and had no problems doing that since my home
    > edition was pre installed) and now im sure this virus is stopping my search
    > from working
    >
    > when i click on search it opens but nothing at all is displayed its just a
    > plain white page with the toolbar up the top but i cant search my computer.
    >
    > to get rid of my virus i must search my computer for hosts and i dont see
    > how i can do this when my search dont work. Not only that my help and support
    > button i click on that and nothing at all happens.
    > Im guessing the virus is screwing up my system (well i hope so anyway)
    >
    > is there anyway i can fix this please please please let me know asap
    >
    > thanks a bunch
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