I have BT ADSL broadband and there is a problem where whenever i receive an incoming phone call my internet connection is lost and my pc completely freezes. You cannot ctrl+alt+del it and have to manually switch it off then on again. This is extremely annoying as you can imagine (any suggestions why it is happening?)
99.9% of the time this is not a major problem. However there is the 0.01% where the pc has frozen, I have rebooted and the PC has hung with a black screen just after the 'loading XP bar'.
What has happened to my PC at this point? I can boot into safe mode ok but cannot get it to load windows normally. I tried to restore to old point but to no avail. Try removing graphics drivers etc.
This is the 3rd time i have had to format and re-install the software etc and i am getting tired of doing that!