MSBN problem first reported on 7-19-04 with NO REPLIES???

[Guest]

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

My computer continously tells me that there is an update
available for my computer. Version 2.2. It wants to
change from 2.2.0.638 to 2.2.0.731. HOWEVER, every time I
run the upgrade (with anti-virus off, log station closed,
NO Firewalls, and no VPN connections), it errors out. It
gives me the chance to reset every time, but it still will
not work. It runs fine without the update, so I'm
wondering if I really need it.

Why are the problems picked and choosed from? Every time I log on, I get a
message asking me to update the software, but every time that I try, the
program errors out. Tim Kelvie...

 

[gary]

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

If you are updating a Microsoft Wireless Base Station (MN-
700), you must run the Update Wizard from a computer that
connects to the base station with an Ethernet cable.

If you are updating a Microsoft base station or Xbox
Wireless Adapter, we recommend that you disable any
firewall software on your computer before running the
Update Wizard. You do not need to disable Windows
Firewall. If you do not disable other firewall software,
the Update Wizard might not be able to update your
device. Some examples of popular firewall software
include:

Internet Connection Firewall. For information about
updating Microsoft Windows XP to use Windows Firewall, go
to http://windowsupdate.microsoft.com
Norton Internet Security
Norton Personal Firewall
ZoneAlarm
Log off the base station management tool.
>-----Original Message-----
>My computer continously tells me that there is an update
>available for my computer. Version 2.2. It wants to
>change from 2.2.0.638 to 2.2.0.731. HOWEVER, every time
I
>run the upgrade (with anti-virus off, log station
closed,
>NO Firewalls, and no VPN connections), it errors out.
It
>gives me the chance to reset every time, but it still
will
>not work. It runs fine without the update, so I'm
>wondering if I really need it.
>
>Why are the problems picked and choosed from? Every
time I log on, I get a
>message asking me to update the software, but every time
that I try, the
>program errors out. Tim Kelvie...
>.
>

 

[Guest]

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

Thank you for answering Gary, but the problem is still there. I am updating
the software for a Microsoft MN-500 base station. Every time I reboot the
computer, it tells me that there is a critical update available. I have
saved the program to hard drive and run it in safe mode and it still will not
update. I have turned off Norton Anti-Virus, I do not use any firewall
software other than Windows XP (of which I have disabled for the update), and
the computer is hooked up to the base station with an ethernet connection. I
have temporarily even removed all of the other ethernet connections to do the
update and it still does not work. Tim...

"Gary" wrote:

> If you are updating a Microsoft Wireless Base Station (MN-
> 700), you must run the Update Wizard from a computer that
> connects to the base station with an Ethernet cable.
>
> If you are updating a Microsoft base station or Xbox
> Wireless Adapter, we recommend that you disable any
> firewall software on your computer before running the
> Update Wizard. You do not need to disable Windows
> Firewall. If you do not disable other firewall software,
> the Update Wizard might not be able to update your
> device. Some examples of popular firewall software
> include:
>
> Internet Connection Firewall. For information about
> updating Microsoft Windows XP to use Windows Firewall, go
> to http://windowsupdate.microsoft.com
> Norton Internet Security
> Norton Personal Firewall
> ZoneAlarm
> Log off the base station management tool.
> >-----Original Message-----
> >My computer continously tells me that there is an update
> >available for my computer. Version 2.2. It wants to
> >change from 2.2.0.638 to 2.2.0.731. HOWEVER, every time
> I
> >run the upgrade (with anti-virus off, log station
> closed,
> >NO Firewalls, and no VPN connections), it errors out.
> It
> >gives me the chance to reset every time, but it still
> will
> >not work. It runs fine without the update, so I'm
> >wondering if I really need it.
> >
> >Why are the problems picked and choosed from? Every
> time I log on, I get a
> >message asking me to update the software, but every time
> that I try, the
> >program errors out. Tim Kelvie...
> >.
> >
>