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Acer 5315 need to do factory reset but no disk

Last response: in Laptops & Notebooks
March 1, 2012 6:11:31 PM

cannot find the eRecovery on my sons Acer 5315 laptop. he has moved all programs out of spot they belong and now i need to go back to factory settings. tried to go to acer to get disk, problem there is not accepting snid # and serial number is worn off so cant see. is there anyway to fix this or this another laptop my kids have destroyed? :non: 
a c 571 D Laptop
March 1, 2012 6:28:33 PM

Hello baileys10313299;

At the white ACER BIOS screen, hold down the Alt key and press the F10 key simultaneously to start Acer eRecovery utility.