Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Would it be better for me to replace the computer and how long does Compaq's
warranties usually long I'm not sure but I think it might be two years? And
also where can you get a new video card from. And do you believe that
constant freezing problem is caused by being connected to the internet. Like
today it has frozen up already like 3 times. What do you think I need to
replace
"Kerry Brown" wrote:
> "costellajones89" <nextphenom23@earthlink.net> wrote in message
> news:95ECC63B-E421-4B13-A830-B9C7FBCA8487@microsoft.com...
> > Thanks, do you think I should call Compaq. No I do sytem restore when I'm
> > not
> > connected. So you think that the problem could be hardware related? I
> > contacted a computer expert and he couldnt find the problem. And I tried
> > the
> > SP2 update and my computer would freeze up everytime I started it. Also
> > how
> > do I repair the fan? Or would it be best to get a new computer? I always
> > uninstall Compaq's games and other things like that. And can you explain
> > what
> > a video card and network card is? Thanks alot!
> >
>
> It could be hardware or software. It is hard to tell by long distance
> From the symptoms you have described I would guess hardware but it is just a
> guess. If it is software you usually get some kind of error message.
>
> In an earlier post you indicated you use ADSL. If the ADSL modem is powered
> up and connected to your computer then you are connected even if you are not
> actively using the internet.
>
> You should check with Compaq as to whether your computer is compatible with
> SP2. It sounds like it may not be from what you have described. If it is not
> compatible with SP2 it is imperative that you have a firewall installed or
> you will be infected in a matter of minutes when connected to the internet.
> A good free firewall is Zone Alarm (www.zonelabs.com) another one is Kerio
> Personal Firewall (www.kerio.com). You should have the installation files
> for a firewall on CDROM and install it after doing a system restore and
> before connecting to the internet. An easier solution would be buy a router
> and connect it between your computer and the ADSL modem.
>
> A video card is the part inside your computer that generates the display for
> your monitor. The network card is to hook up to a network e.g. the internet
> with a ADSL modem. A lot of Compaq computers have these built onto the
> motherboard (main circuit board).
>
> Kerry
>
>
>