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Getting the no operating system found due to a virus

Last response: in Laptops & Notebooks
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March 5, 2012 1:35:44 PM

Hello,
Could you please help me to get a virus off of my laptop. I took it to the "Geek Squad" and they let me know that I got a virus and wouldn't need the back up disk to recover my system however they wanted $199 to remove the virus from a $349 computer. Is there anyway I can do it on my own without having to pay the $199. The computer is still under a year old. Thank you for your help.

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a b D Laptop
March 5, 2012 1:47:24 PM

Do a factory restore. there should be a button you push at startup. If you are getting an "operating system not found" error I guarantee that's all geek squad is going to do. They also can't gave checked for a virus in that state and wouldn't bother, so they are just guessing. are you even sure you had a virus? it very possible it got corrupted or had a hardware problem instead. the number one rule to remember is geek squad has no idea what they are talking about. number 2 is they will rape you for pushing 3 buttons
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a c 572 D Laptop
March 5, 2012 3:11:22 PM

One of the Fake Virus - Buy This Software to Fix it - malware scams?
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a c 572 D Laptop
March 5, 2012 3:12:26 PM

Do you have any personal files and data you need to rescue that you haven't already backed up?
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March 13, 2012 2:23:25 AM

unksol said:
Do a factory restore. there should be a button you push at startup. If you are getting an "operating system not found" error I guarantee that's all geek squad is going to do. They also can't gave checked for a virus in that state and wouldn't bother, so they are just guessing. are you even sure you had a virus? it very possible it got corrupted or had a hardware problem instead. the number one rule to remember is geek squad has no idea what they are talking about. number 2 is they will rape you for pushing 3 buttons



Thanks so much for your information and help. I'll try that. You are right about the Geek Squad. I felt like they were asking way too much to get it working again.
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March 13, 2012 2:23:41 AM

Best answer selected by Mawat.
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a c 244 D Laptop
March 13, 2012 11:01:28 AM

This topic has been closed by Maziar
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