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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
My computer has been going downhill fast for the past 3 weeks. It's been
freezing and crashing at least 10 times a day and the number of freeze-ups
and crashes are growing. I downloaded and installed and then uninstalled 5
anti-virus programs and searched for viruses and worms. I also went into
safe mode and ran a program to search for viruses and worms in DOS. All
results said that I have no viruses and/or worms. I'm also behind a
firewall. I receive several different messages from Microsoft after I crash
and send a report to Microsoft: 1. Error caused by Device Driver, 2. Error
caused by Macromedia, Inc, 3. Error caused by Network Associted Technology
Inc (McAfee VirusScan), 4. Hardware failure: Contact Original Equipment
Manufacturer, 5. Generic Host Process for Win32 Service encountered a problem
and needs to close, 6. Error caused by Graphics Device Driver, and several
more.
I recently went to another Microsoft Help page "How to Troubleshoot Hardware
and Software Driver Problems in Windows XP." I understand and can perform
all the directions except: "Turn off BIOS-level antivirus protection." I
don't know how to do this. I searched through Microsoft but could find no
help.
Does anybody know how to do this?
My computer has been going downhill fast for the past 3 weeks. It's been
freezing and crashing at least 10 times a day and the number of freeze-ups
and crashes are growing. I downloaded and installed and then uninstalled 5
anti-virus programs and searched for viruses and worms. I also went into
safe mode and ran a program to search for viruses and worms in DOS. All
results said that I have no viruses and/or worms. I'm also behind a
firewall. I receive several different messages from Microsoft after I crash
and send a report to Microsoft: 1. Error caused by Device Driver, 2. Error
caused by Macromedia, Inc, 3. Error caused by Network Associted Technology
Inc (McAfee VirusScan), 4. Hardware failure: Contact Original Equipment
Manufacturer, 5. Generic Host Process for Win32 Service encountered a problem
and needs to close, 6. Error caused by Graphics Device Driver, and several
more.
I recently went to another Microsoft Help page "How to Troubleshoot Hardware
and Software Driver Problems in Windows XP." I understand and can perform
all the directions except: "Turn off BIOS-level antivirus protection." I
don't know how to do this. I searched through Microsoft but could find no
help.
Does anybody know how to do this?