Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
my boyfriend accidently cut the power off to my computer by flipping the
switch on the breaker box in the basement.now
my computer keeps shutting down to where i have to hit the power switch
to get it to come back on. i get the error you see below plus a machine
check and machine regs error in the event veiwer log something to do with
the ntdll.dll. i renamed the old dll file and replaced it with a newer
version but the problem is still there. i havent added any new hardware.
the only new program ive installed is turbotax. please help TIA
Jackie
Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2
Explanation
The program could not load a driver because the program user doesn't
have sufficient privileges to access the driver or because the drive is
missing or corrupt.
User Action
To correct this problem:
a.. Ensure that the program user has sufficient privileges to access
the directory in which the driver is installed.
b.. Reinstall the program to restore the driver to the correct
location.
If these solutions do not work, contact Product Support Services.
Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be
loaded.
Explanation
The program could not load a driver because the program user doesn't
have sufficient privileges to access the driver or because the drive is
missing or corrupt.
User Action
To correct this problem:
a.. Reinstall the program to restore the driver to the correct
location.
If these solutions do not work, contact Product Support Services
System Manufacturer Compaq Presario 06
System Model DA236A-ABA 6420NX NA910
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1798 Mhz
BIOS Version/Date Phoenix Technologies, LTD AM37307, 11/28/2002
SMBIOS Version 2.3
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
Total Physical Memory 512.00 MB
Available Physical Memory 216.72 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.10 GB
my boyfriend accidently cut the power off to my computer by flipping the
switch on the breaker box in the basement.now
my computer keeps shutting down to where i have to hit the power switch
to get it to come back on. i get the error you see below plus a machine
check and machine regs error in the event veiwer log something to do with
the ntdll.dll. i renamed the old dll file and replaced it with a newer
version but the problem is still there. i havent added any new hardware.
the only new program ive installed is turbotax. please help TIA
Jackie
Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2
Explanation
The program could not load a driver because the program user doesn't
have sufficient privileges to access the driver or because the drive is
missing or corrupt.
User Action
To correct this problem:
a.. Ensure that the program user has sufficient privileges to access
the directory in which the driver is installed.
b.. Reinstall the program to restore the driver to the correct
location.
If these solutions do not work, contact Product Support Services.
Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be
loaded.
Explanation
The program could not load a driver because the program user doesn't
have sufficient privileges to access the driver or because the drive is
missing or corrupt.
User Action
To correct this problem:
a.. Reinstall the program to restore the driver to the correct
location.
If these solutions do not work, contact Product Support Services
System Manufacturer Compaq Presario 06
System Model DA236A-ABA 6420NX NA910
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1798 Mhz
BIOS Version/Date Phoenix Technologies, LTD AM37307, 11/28/2002
SMBIOS Version 2.3
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
Total Physical Memory 512.00 MB
Available Physical Memory 216.72 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.10 GB
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