Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I have a friend you had a tojan virus infect his computer and took out his
norton anti virus program. Someone helped him get the computer back by
restoring it i believe and get his norton anti virus back, but after the
virus was removed it seems when he shutdown his computer it does not respond.
He gets no error messages, just stops responding. Any suggestions would
help please.
I believe he is missing something or there is a conflict with a software or
hardware.
Will Denny
MS-MVP Windows Shell/User
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"DayWalkerCJS" <DayWalkerCJS@discussions.microsoft.com> wrote in message
news:5B72BD96-E054-471E-90D5-E9A7D41D70A3@microsoft.com...
>I have a friend you had a tojan virus infect his computer and took out his
> norton anti virus program. Someone helped him get the computer back by
> restoring it i believe and get his norton anti virus back, but after the
> virus was removed it seems when he shutdown his computer it does not
> respond.
> He gets no error messages, just stops responding. Any suggestions would
> help please.
>
> I believe he is missing something or there is a conflict with a software
> or
> hardware.
>
> HELP is needed thank you
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